System Analyst HR and Time
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- Montréal, QC
- Permanent
- Temps-plein
- Execute standard reports and other complex tables
- Create and update system processes, procedures and support documentation
- Support users in the resolution of incidents when they occur, act as an expert in the investigation of the problem and facilitate its resolution
- Configure, maintain, and operate systems (HR and Time Management) according to the business processes
- Perform quality assurance checks on system configuration until Production
- Ensure the accuracy of data transferred (“interfaces”) between various systems (HR, Time Management, Payroll, Expense Management etc.) and troubleshoot interface errors
- Create, change, and deactivate user accounts for HR system and Time and Management systems
- Work with SAP SuccessFactors, UKG and/or third party providers to keep up to date with monthly or biannual release systems specifications, managing systems changes, and communicating updates to impacted stakeholders
- Prepare communications for planned system downtime
- Participate in research and development to enable continuing innovation
- Participate in research and development to enable continuing innovation
- Bachelor's degree in computer science, human resources, business administration or in any other related discipline, or a significant work experience in the field
- Minimum of 5 years of professional experience in a similar position
- Experience with Successfactors and/or UKG WFM is an asset
- Experience in the unionized environment and in the application of collective agreements
- Experience in creating complex reports, dashboards and effective metrics (Power BI experience is an asset)
- Play an “interpreter” role in translating technical terms into understandable terms for non-technical users and vice versa
- Excellent spoken and written communication skills in English and French
- Mastery of Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
- Thoroughness and strong attention to detail to ensure data integrity
- Ability to analyze quantitative and qualitative data
- Excellent documentation and written communication skills (manuals updates, creation of support tickets, etc.)
- Problem-solving and troubleshooting skills
- Ability to explain technical concepts clearly and objectively
- Ability to prioritize assignments and provide quality results on schedule or even ahead of schedule
- Ability to adapt quickly to change
- Ability to make the right decisions quickly by relying on experience and judgment, even without complete information or under pressure
- Competitive salary and annual bonus
- At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
- Full range of group insurance from the first day of work
- Telemedicine services
- Defined-contribution pension plan with generous employer participation from the first day of work
- Employee and family assistance program
- Education assistance program
- Hybrid workplace: in-person and remote work
- Work environment based on respect, inclusion and diversity
- Office accessible by public transit
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Human Resources