
Bilingual Onsite Deskside Analyst
- Montréal, QC
- 59.500-74.375 $ par an
- Permanent
- Temps-plein
- 14,000+ engaged teammates globally
- #20 on Fortune’s World's Best Workplaces™ list
- $9.2 billion in revenue
- Received 35+ industry and partner awards in the past year
- $1.4M+ total charitable contributions in 2023 by Insight globally
- Troubleshoot and triage the Enterprise or Desktop Systems in conjunction with Operations.
- Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows operating systems.
- Assemble, configure, and troubleshoot computers and peripherals at an advanced level
- Install operating systems and properly approved and licensed software
- Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
- IT related Certificate or Diploma from a recognized post-secondary institution
- 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment
- Strong communication, organizational, customer service, documentation, and problem-solving skills
- Must possess A+ certification
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
- Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.