
Specialist, Vendor Performance
- Oakville, ON
- Permanent
- Temps-plein
- Manage a portfolio for assigned client(s)
- Ability to determine best methods to recover outstanding debt
- Manage and monitor Law Firms, Property Managers, Bailiffs and Collection Agencies in accordance with client guidelines
- Manage recovery performance using various KPIs of various secured and unsecured portfolios
- Manage communications, concerns and issues for Service Providers
- Assess Service Providers to ensure compliance to client work plans and standards
- Maintain data on various reports
- Ability to apply basic accounting principles (reconciliation of accounts)
- Demonstrated experience (3-5 years) in Collections, Litigation and/or Debt Recovery
- Demonstrated experience with secured/unsecured mortgages, legal remedies for consumer/commercial accounts/ Previous credit/lending experience an asset
- Self motivated, assertive and able to learn quickly, take initiative and work independently
- Strong verbal, written, and interpersonal skills. Ability to interface effectively with cross functional teams with both internal and external stakeholders
- Excellent time management skills, ability to prioritize and contribute to multiple projects simultaneously; work in a fast paced, dynamic environment
- “Think Differently” approach to problem-solving
- Proficiency in Microsoft Office with strong Excel & PowerPoint skills
- A “Passion to Serve” customer focus