Premium Suite Attendant, Hospitality | Part-Time | TD Coliseum

Oak View Group

  • Hamilton, ON
  • 17,20 $ par heure
  • Permanent
  • Temps-partiel
  • Il y a 23 jours
Oak View Group:Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary:As a Suite Attendant, you will play a key role in providing an elevated guest experience in one of TD Coliseum’s most premium areas. You will take food and beverage orders, ensure timely and accurate delivery to suites, and provide attentive, personalized service. This role is ideal for individuals with a passion for hospitality, strong attention to detail, and a desire to exceed guest expectations in a fast-paced environment.This role will pay an hourly rate of $17.20 CAD and is tip eligibleBenefits for Part-Time roles: Pension matchingEVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline About the Venue:Be a part of history at TD Coliseum, one of the most anticipated entertainment venues in North America, opening in the final quarter of 2025. With a packed calendar of major concerts, sporting events, and special experiences, this is your opportunity to join a passionate team delivering premium hospitality in a brand-new, state-of-the-art arena. Responsibilities:
  • Assist with suite and club area setup based on pre-ordered menus and service standards
  • Ensure assigned suites are fully stocked and ready prior to event start
  • Deliver and serve food and beverages promptly and accurately during events.
  • Close out financials for assigned suites and ensure billing is accurate
  • Monitor and maintain food and beverage quality throughout the event
  • Adhere to all company policies, safety protocols, and sanitation standards
  • Enforce responsible alcohol service in compliance with AGCO regulations
  • Verify guest ID and ensure all alcohol service complies with Smart Serve and venue standards
  • Maintain accurate inventory and requisition supplies as needed
  • Possess full knowledge of menu items and accompaniments
  • Respond to guest requests with urgency and professionalism
  • Ensure all suite areas have appropriate serving ware and are cleaned post-event
  • Maintain operable and sanitized equipment in assigned areas
  • Other duties as assigned by supervisors or management
Qualifications:
  • Valid Smart Serve Certification (mandatory)
  • Exceptional communication skills and a guest-first attitude
  • A winning attitude and strong desire to support your team wherever needed
  • Ability to work collaboratively in a high-volume, event-driven environment
  • Experience in premium hospitality or food and beverage service is an asset
  • Ability to handle POS transactions and reconcile cash/credit sales accurately
  • Experience with MyVenue POS considered a strong asset
  • Strong math skills for processing payments and managing inventory
  • Must be fluent in English (spoken and written)
  • Excellent attendance and punctuality are essential
  • Must be available to work evenings, weekends, and holidays based on event schedules
Why Join TD Coliseum?
  • Take part in launching a major Canadian sports and entertainment venue
  • Join an inclusive team in a dynamic, guest-focused environment
  • Gain experience with high-profile clients and marquee events
  • Opportunity for growth within an international venue management and hospitality network
Apply now to join the premium hospitality team at TD Coliseum and help create unforgettable guest experiences. Strengthened by our Differences. United to Make a Difference:At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group