Manager Facilities and Support: Anova: A Future Without Violence

• Day to day mentoring / coaching, scheduling and supervision of staff
• Timely verification and approval of time cards
• Assist in any audit or reconciliation of timesheets
• Approval of vacation and other time off
• Ensure appropriate staffing levels to meet the needs of the agency
• Participate in interviewing and orientation process of support staff when applicable
• Assisting with both the process and execution of tasks, projects and overall work of the team
• Work in collaboration with Residential Program Managers to ensure the facilities needs are met by the team.
• Ensure and maintain strict confidentiality of client information
• Complete annual performance evaluations in accordance with agency policy and process
• Promote and exemplify team work, relationships and collaboration internally and with community partners
• Create and maintain systems for efficient and values driven work in managing facilities and managing t team members
• Encourage participation in, and sharing of, professional development and continuous learning opportunities
• Promote awareness of Vicarious Trauma
• Practice and support self-care Ensure all support staff are utilizing/wearing proper PPE and safety shoes
• Ensure the operation of all equipment is done properly utilizing the appropriate safety measures/equipment

• Participate on Joint Occupational Health and Safety Committee (JOHSC) as a certified member
• When/if required Chair the JOHSC as the Management Representative
• Work closely with the JOHSC Management or Employer Rep. to ensure that scheduled fire drills and inspections are conducted at the facilities in accordance with agency policy and procedure
• Work with the JOHSC to ensure that all facility related issues identified during safety inspections are addressed in a timely manner.
• Utilize all proper PPE, safety equipment and clothing

• Work with the Finance Department to develop and manage property/facilities budgets.
• Oversee contracts for service providers including: security, capital projects, external service providers.
• Assist with reporting to funders as required.
• Oversee building projects, renovations and refurbishments including the drafting of reports and making written recommendations.
• In collaboration with the Finance Manager maintain and inventory capital assets
• Update the Capital Assets Replacement Reserve Inventory Systems
• Manage capital purchasing, including ordering, scheduling, and appropriate paperwork.

• Ensure the physical security of Anova sites is maintained including but not limited to points of access/egress, security cameras, intercoms and locks,
• Liaise with service providers when changes/repairs or improvements are required.
• Identify, research and cost areas of improvement or repair

• Acts as the primary contact for SSH residents regarding property management, service agreements, and landlord responsibilities; consults with legal, prepares for and attends Landlord and Tenant Board proceedings as required.

• Chair the Anova Space Committee
• Participate on other agency committees
• Represent the agency at community meetings and events
• Assist in the management of issues outside of the support team
• Model Respect at Work principles and skills while carrying out daily activities as well as helping others practice them internally and with the individuals they serve
• Attend regular leadership team meetings, business meetings, staff meetings and training sessions
• Participate in evaluation/research as required
• Other duties as assigned

• Post-secondary education in Business Administration or a related field; leadership certification an asset.
• Minimum one year of management experience; unionized or multi-site experience an asset.
• Knowledge of the Residential Tenancies Act (RTA), health and safety standards, and building/property codes.
• Experience managing landlord-tenant relationships in residential or supportive housing settings.
• Understanding of trauma- and violence-informed practices, harm reduction, and eviction prevention.
• Strong communication, relationship-building, and conflict resolution skills.
• Proficient in Microsoft Office and general administrative tools.
• Strong organizational, documentation, and problem-solving abilities.
• Valid G driver's license; WHMIS and Standard First Aid with CPR/AED.
• Ability to work across all Anova sites.

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