Customer Service Agent

Executive Aviation Voir toutes les offres

Sault Ste Marie, ON
18,00-20,50 $ par heure
Permanent
Temps-partiel

Il y a 1 mois

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.Customer Service AgentSault Ste Marie, ON, CanadaPart TimeSault Ste Marie, Above the WingEntry LevelAre you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!Our operation in Sault Ste Marie keeps growing and provides our team members with an amazing opportunity to work with some of our different airline partners! In Sault Ste Marie, you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. So, would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Are you someone who is known for reliability and flexibility?Come join us! Executive Aviation is excited to be hiring part time, casual Customer Service agents at the Sault Ste Marie Airport (YAM) who love working in the tourism industry.What do we offer?Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $18.00-$20.50/hour. We offer comprehensive Health benefits for all part- and full-time team members. We also have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.ResponsibilitiesOur customer service agents are responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys:

Helping passengers check-in
Supporting self-serve kiosks
Preparing aircraft for on-time departures
Facilitating deplaning and boarding of passengers
Greeting passengers who are arriving from flights
Following airline specific check-in policies and procedures
Positively work airline crew
A physical ability to consistently lift up to 70lbs/32kgs
Light grooming duties
Kindly enforce airline and airport policies and procedures to passengers
And more!

Qualifications

You are a true customer service champion with a minimum of two years’ in a customer-facing role
You bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service
You love to multi-task and are comfortable in a fast-paced where time pressures are a way of life
You are a great communicator in both individual and group settings and have a demonstrated proficiency with computers and software.
Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
Previous airport experience would be considered an asset
Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
An ability to meet all conditions of employment:

Restricted Area pass issued by Transport Canada
A criminal background check
Hold a valid driver’s license

ApplyApply for this positionRequired*First Name*Last Name*Email Address*Phone*AddressResume*We've received your resume. Click to update it.orAttach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste your resume here orWe do our best to accommodate everyone's availability, however our schedule is determined by the airline's flight schedule. In Sault Ste Marie, our operation is 24/7/365, with split shifts, early mornings, days, nights and weekend flights. Knowing this, would you have open or full flexibility during our hours of operation noted above?*This position requires you to obtain a Restricted Area Identification Card (RAIC), which involves a full background check, would you pass this background check?* Yes NoDo you have access to reliable transportation?* Yes NoHow many years of Customer Service experience do you have?* More than 1 year Less than 1 yearHow many years of leadership experience do you have?* Less than 1 year More than 1 yearAre you looking for full-time or part time?*Are you legally eligible to work in Canada?* Yes NoHow did you find out about this job posting?* Social Media, i.e., Facebook Jobs, LinkedIn Job Boards, i.e., Indeed, etc. Our Careers pageDid you hear about this job posting from a current EA Team Member? If so, who referred you?*Human Check*This website uses cookies and other analytics technologies. By selecting "Allow", you consent to the recording, use and sharing of your website activity by this website and its service providers.

Executive Aviation

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