Opportunities for Bilingual Customer Service Representative
J.D. Irving
- Dieppe, NB
- Permanent
- Temps-plein
- Education Required: Minimum High School diploma
- Years of Experience Required:
- Bilingualism is mandatory (French and English)
- Excellent communication and problem solving skills required
- The ability to work effectively and efficiently with both internal and external customers
- Knowledge of telephone systems
- Post-secondary education and call center experience in a fast paced environment, along with knowledge of the transportation industry are definite assets
- Eligibility to work from 8 AM to 6 PM from Monday to Friday
- Respond to incoming customer inquiries (phone&email)
- Identify and resolve client concerns and issues
- Enter pickups
- Coordinate special movement of freight
- Trace shipments
- Research adjustments
- All related clerical duties
- Competitive wage
- Direct support for your training and development goals
- A flexible medical, dental, and vision plan, with an enhanced focus on mental health and wellness
- Ability to save for your future with our company matching RRSP program
- 15-week maternity leave top-up program
- 3 weeks' paid vacation
- Growth and progression opportunities within Midland Transport and the larger network of the JD Irving group of companies
- 24/7 onsite gym
- Posting Date: Apr 2, 2024