Manager, Nonprofit Partnerships

Benevity

  • Toronto, ON
  • Permanent
  • Temps-plein
  • Il y a 23 jours
Meet BenevityThe world's coolest companies (and their employees) use Benevity's technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We're also one of the first B Corporations in Canada, meaning we're as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, United Kingdom, the United States and more!Reporting to the Director of Nonprofit Relations, as the Manager, Nonprofit Partnerships, you'll lead the team responsible for onboarding and supporting nonprofits as they join the Benevity ecosystem. From discovery to activation, you will ensure nonprofits are set up for success in delivering high-quality volunteering opportunities to our corporate clients. You will oversee the day-to-day operations of onboarding workflows, manage a team in charge of sourcing, curation, and delivery of high-impact nonprofit projects and volunteering opportunities across Benevity's global catalogue to improve the nonprofit experience, and support scalable growth.You'll bring strong project management, people leadership, and operational expertise to guide a team focused on impact, service excellence, and efficiency.What you'll do:
  • Lead and coach a high-performing team responsible for nonprofit onboarding and volunteer opportunity discovery, as well as content curation
  • Manage and mentor internal and outsourced team members, providing guidance, support, and performance feedback
  • Drives operation excellence, performing quality analysis on needs assessments and discovery calls with nonprofits to identify volunteering goals and capabilities
  • Develop and maintain project plans, timelines, and budgets for onboarding and partnership initiatives
  • Track progress, remove roadblocks, and ensure cross-team alignment on deliverables
  • Collaborate with Legal and Product teams as needed to support nonprofit onboarding and compliance, with strategic input to future-state nonprofit ecosystem
  • Drive process improvements to streamline onboarding, increase speed to activation, and improve nonprofit experience
  • Leverage tools and systems to manage pipeline, track nonprofit engagement, and measure performance
  • Understand B2B sales processes and apply pipeline thinking to nonprofit partnerships (prospecting, qualification, conversion)
  • Support revenue enablement efforts through nonprofit readiness and strategic matchmaking
  • Use data and KPls to drive decisions, improve processes, and optimize team performance.
  • Regularly report on team outcomes and insights to senior leadership
  • Represent the nonprofit voice in strategic conversations
  • Communicate clearly across internal and external stakeholders, from partners to clients
What you'll bring:
  • 5+ years in partnerships, customer success, business development, or nonprofit engagement roles
  • 2+ years managing teams, including outsourced and remote members
  • Deep understanding of the nonprofit sector, preferably with experience supporting corporate-nonprofit partnerships
  • Strong project management skills, including timeline and budget ownership
  • Experience working in B2B environments with a solid grasp of sales pipelines and customer lifecycle
  • Excellent communication, negotiation, and relationship-building skills
  • Highly organized, systems-oriented, and able to lead through ambiguity
  • Data-driven mindset with a track record of using performance insights to drive results
Discover your purpose at workWe are not employees, we are Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you're valued for who you are and challenged to see who you can become …It's time to join Benevity. We're so excited to meet you.Where we workAt Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there's no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it's for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.Join a company where DEIB isn't a buzzwordThe diverse backgrounds, experiences, skills and passions of our people make it possible for us to keep innovating as the market leader in our space.Diversity, equity, inclusion and belonging are part of Benevity's DNA. You'll see the impact of our massive investment in DEIB daily - from our Black Employee Network making space for us to have difficult conversations to our Pride events and the exceptional diversity on our leadership and tech teams.We strive to build a strong culture of belonging so that every Benevity-ite feels included and can thrive as their authentic selves - in a place where everyone has an equitable opportunity to shine!

Benevity