Work Flexibility: HybridWhat You Will DoThe Sales Coordinator manages and coordinates the day-to-day short term consignment Orthopedic requests as well as trial requests from the Endoscopy, Instruments, Medical and NV Sales Force. This position is responsible for ensuring all short-term consignment and capital demonstration inventory is properly recorded in the ERP system as well as the timely and accurate return of all field assets. This position will support the commercial teams by providing excellent customer service through supporting all short-term and capital demonstration equipment requirements, ensuring all inventory needs are delivered accurately and on time. This individual must serve as a contributing member of the Sales Support team while championing Stryker’s Mission and Values.Functional Responsibilities:Responsible for Sales Representatives calls regarding implants, instrumentation, disposable, and capital demonstration equipment required for surgeries and evaluationsResponsible for the accurate input of all surgical and trial equipment requests into the ERP, ensuring each surgery and trial request arrive accurately with no negative impact to surgeryHas the ability to research, analyze, and make an independent decision on best pathway(s) to move forward on a request.Coordinate assets to cover requests with loaner and capital demonstration equipment for surgery, demonstration purposes, trials, and evaluationsAssisting with troubleshooting and providing emergency information intra-operativelyResponsible for the sales trials and short-term consignment schedule, communicate shipment details daily to DC and Kitting TeamsEnsure best-in-class service levels and response times through best-in-class response times for emails, and the timely processing of order entry & product delivery on all equipment ordersEducate sales teams on all trial/short-term consignment program specifics ensuring understanding of program expectationsResponsible for logistics of disposable, capital demonstration equipment, instrument and implant loaner kits deliveries for surgery and evaluationsAccountable for the accurate record keeping of disposables, capital demonstration, loaner inventory and instrumentation in the fieldResponsible for the accurate maintenance of short-term inventory in-field, including the retrieval, invoicing, and movement of inventory to long term consignmentCommunicate specific details on delinquent field assets with department as well as both internal and external customers as required.Research and correct order (inventory) issues for short term and capital demonstration equipmentTimely execution of rush shipment requests during high intensity situations, including patient on the OR table scenariosSupply literature, samples and promotional materials where neededAssist sales force with pricing requestsWhat You Will NeedDegree in sciences/supply chain OR 3 years relevant work experienceExperience in the medical field is an assetInternal applicants with an equivalent combination of education, experience, and performance over time at Stryker will be consideredExperience with Oracle is an assetKnowledge of Microsoft Excel is an assetSupply Chain/Logistics/Operation knowledge is an assetTravel Percentage: 0%
