Store Manager-Bronze-Retail
Roots Canada
- Brossard, QC
- Permanent
- Temps-plein
- Achieve store sales budgets through execution of company standards, policies and procedures while exceeding customers' expectations through superior service at every opportunity.
- Provides ongoing selling skills coaching and development based on each staff member's individual strengths and weaknesses in order to achieve their personal sales goals.
- Establishes appropriate action plans to improve each individual's performance and productivity
- Ensures that customer loyalty is built and maintained by providing the ultimate shopping experience and by resolving customer issues or complaints in a timely and positive manner.
- Demonstrates the ability to lead by example in sales and customer service.
- Proactively seeks out qualified candidates for existing or potential positions ensuring the store structure meets the business needs.
- Ability to manage resources to ensure that established service levels are achieved at all times.
- Ability to manage multiple situations simultaneously while staying composed.
- Must possess excellent communication (both oral and written), leadership and interpersonal skills.
- Organization, planning and strong problem solving skills.
- Ability to plan and prioritize workload.
- Strong team-building skills with the ability to coach and mentor others.
- 3 + years related experience in a retail apparel environment
- Leadership skills: demonstrated through KPI results, retention & performance coaching principles
- Experience with visual planning and merchandising.
- Demonstrated sales achievements in a high volume store.