Retail Assistant Store Manager - River Heights, Cochrane
Canna Cabana
- Cochrane, AB
- Permanent
- Temps-plein
- Provide assistance to store management in supervising and facilitating the daily operations of the store.
- Oversee the responsibilities of the Store Manager in their absence.
- Assist in the delivery of key personnel management, such as interviews, promotions, performance reviews and disciplinary actions, only when requested.
- Provide direction, guidance and instruction to all store associates as required.
- Ensure store conditions are consistently upheld to established standards.
- Assist in creating weekly staffing schedules; ensuring staffing levels adequately meet business needs, only when requested.
- Liaise constantly with the various departments of the store to ensure information is conveyed properly and expectations are communicated.
- Greet and assist customers in a way that models exemplary conduct to other staff.
- Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
- Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
- Ensure that all health, safety and security regulations are adhered to and required standards are met
- Oversee and assist in inventory management.
- Other duties as required.
- Must have valid SellSafe Certification
- Minimum of 3 years of work experience in the retail industry required.
- Minimum 2 years of work experience in a supervisory role in a retail environment required.
- Demonstrated service orientation required.
- Excellent time management and prioritizing skills are required.
- Demonstrated ability to train and motivate staff required.
- Skills to monitor and assess staff performance are required.
- Basic office administration skills required.
- High level of proficiency with Microsoft Office productivity suite.
- Highly effective teamwork skills.
- Able to effectively communicate both verbally and in writing with individuals at all levels of the organization.
- Strong customer service and troubleshooting skills.
- A well-defined sense of diplomacy.
- Excellent teamwork and team-building skills.
- Thorough understanding of applicable health and safety legislation.
- A professional, responsive, and positive work attitude is essential.
- Ability to work any shift based on business needs, Monday to Sunday.
- Ability to work nights, holidays and weekends and different location.
- The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
- Significant opportunity for growth, experience and learning
- Unlimited bonus earning potential
- Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
- Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
- Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
- E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.