Switchboard Operator

Island Health

  • Victoria, BC
  • Temporaire
  • Temps-plein
  • Il y a 1 mois
Close DateLocationRoyal Jubilee Hospital - Victoria, BC V8R 1J8 CA (Primary)Work Area (FBA Only)RJHMulti-SiteNoTravel RequirementNo travel requiredShift Start Time/End Time15:00-23:00, 23:00-07:00Days OffRotatingVacancy TypeTemp FTSalary Range (Hourly Rate)$27.56 - $27.56Paid FTE1.00Worked BI-WEEKLY HOURS75.00Planned Start DateAug. 5 2025Approximate End Date (For Temporary Assignments ONLY)Apr. 2 2027Pending Return of IncumbentYesCRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)NoJob DescriptionIn accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.The Switchboard Operator is responsible for operating a switchboard computerized phone system to receive and direct calls and/or relay information using contact center technology, public address systems, and associated communication equipment across multiple acute care sites for all services provided by Island Health simultaneously and independently. This role involves monitoring various alarms and following established procedures during emergency situations.QUALIFICATIONS:Education, Training And ExperienceGrade 12 and one (1) year's recent related experience or an equivalent combination of education, training, and experience.Skills And Abilities
  • Ability to keyboard at 45 wpm.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to perform the duties of position.
  • Ability to organize work.
  • Ability to operate related equipment.
Link to Full Job DescriptionAdditional information for applicantsAdditional ClausesFBA: This temporary position may be extended or ended at the discretion of the hiring manager based on the departmental requirements.

Island Health