Sales Development Specialist - Hybrid working model
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- Blainville, QC
- Permanent
- Temps-plein
- Ensure prompt and proactive follow-up of all inbound leads from the website, marketing campaigns, events, and other sources;
- Qualify prospects through discovery calls and targeted communications to assess their business needs, challenges, level of maturity, and purchase potential;
- Identify high value opportunities and recommend next steps to maximize conversion potential;
- Identify, contact, and qualify potential clients, in collaboration with the sales team, to initiate prospecting efforts and schedule meetings for sales representatives;
- Schedule relevant and well-prepared meetings for sales representatives, ensuring the quality and completeness of the information shared;
- Maintain complete, accurate, and up-to-date data in the CRM system (Salesforce) to support effective pipeline management and optimal opportunity follow up;
- Work closely with the marketing and sales teams to optimize lead quality, improve qualification processes, and support the continuous growth of the pipeline.
- Actively contribute to the continuous improvement of outreach scripts, qualification methods, and the overall prospect experience.
- Lead response and follow-up time;
- Number of meetings scheduled (volume);
- Quality of qualified opportunities recognized as legitimate by sales representatives;
- Opportunity win rate;
- Net New value.
- DEP or DEC in sales, marketing, or a related field;
- 1 to 3 years of experience in a similar role;
- Excellent communication skills, both written and verbal;
- Strong ability to quickly understand client business challenges and ask relevant questions;
- High level of organization, attention to detail, and ease with CRM tools;
- Results driven mindset, collaboration, and continuous improvement orientation;
- Bilingualism required, French and English spoken and written.