Driver Records Processing Clerk

Manitoba Public Insurance Voir toutes les offres

  • Winnipeg, MB
  • Permanent
  • Temps-plein
  • Il y a 12 heures
OverviewThe Driver Record Processing Clerk performs a variety of clerical and administrative duties of moderate complexity, in accordance with established service standards, procedures, and business rules.Responsibilities
  • Receive and sort Driver Records departmental mail.
  • Scan and upload sorted departmental mail to SharePoint into the correct workflow intake tracker.
  • Monitor and handle several Driver Record mailboxes, ensure inquiries are forwarded to correct area, sort, and upload requests/tasks to SharePoint under the correct workflow intake tracker.
  • Collect, sort, and upload departmental reports to correct workflow intake in SharePoint.
  • Batch Police Traffic Accidents Reports by type and prepare scanning package.
  • Scan and upload Police Traffic Accident Reports occurring on rural highways to Manitoba Transportation and Infrastructure via the Secure Site.
  • Review Out of Province Abstracts received via mail or email; ensure meets required acceptance criteria and is from a reciprocal jurisdiction as stated in KnowledgeNet; print related Canadian Profiles, scan and upload documents to SharePoint into the correct workflow intake tracker.
  • Notify brokers and service centre representatives of errors in documents submitted.
  • Prepare outgoing letters and correspondence as needed
  • Add or amend Family Maintenance suspensions in DTE and IWS, as directed by Family Maintenance.
  • Add general information line to record to display MELT completed as directed by Service Centre Reps or Permit
  • Provide support to Driver Records Processing by assisting in the completion of moderately complex clerical tasks.
  • Create scanning packages for all work produced and email packages to PIPP to have it scanned into EDMS Medical library.
  • Perform other duties as assigned.
QualificationsEducation:
  • High school diploma or equivalent.
Experience:
  • One year office or customer service experience
Technical Knowledge and Skills:
  • Communication skills to convey information in a concise and straightforward manner.
  • Working knowledge of MS Office including Word, Excel, Outlook, and SharePoint.
  • Knowledge of the Manitoba Public Insurance Act and Regulations, the Highway Traffic Act, the Criminal Code of Canada, Youth Criminal Justice Act, Drivers and Vehicles Act, Freedom of Information and Protection of Privacy Act, the Personal Health Information Act and the Family Maintenance Act and related regulations.
  • Work independently and as part of a team, under pressure in a fast-paced environment.
  • Intermediate problem-solving skills.
  • Works with accuracy and attention to detail.
  • Working knowledge of IWS, CARS, DLS, IRE, EDMS, and DTE is an asset.
  • Establish and maintain effective relationships with leaders, peers, and external stakeholders.
Conditions of Employment
  • Successful Candidate must complete IWS training and become certified.
Employee BenefitsHealth benefitsWe offer a comprehensive health benefits program that includes:
  • flexible health, dental and vision plans
  • health spending account
  • travel health coverage
  • other extended health benefits such as ambulance, massage and physiotherapy
Financial securityIn an effort to support financial security, we offer:
  • registered pension plan
  • group, dependent, and optional life insurance coverage
  • sick leave to cover short-term disability
  • long-term disability
WellnessWe offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:
  • vacation entitlement
  • maternity, parental and adoptive leaves
  • bereavement and family responsibility leaves
  • employee and family assistance program
  • mental-health programming
  • onsite employee gym facility (Cityplace)
  • discounted gym memberships
  • wellness account
Diversity and inclusionManitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.Employee recognitionIt’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.Professional developmentWe want our employees to grow, which is why we offer support in keeping their skills up to date. We offer in-house training, professional development and an educational assistance program.Safety and healthIn an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.

Manitoba Public Insurance