At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?Overview of the role:Saputo Dairy Products Canada is seeking a passionate Customer Service Representative for an existing opportunity within our organization . Reporting to the Supervisor, Customer Service, this role will act as a Company ambassador and liaison between our valuable customers and internal departments, in a fast-paced, team environment.Salary : Minimum $21.50/per hour (schedule: Monday-Saturday)*Salary offers will vary commensurate with experience, education, skills, and training.We support and take care of our employees and their families by offering:Group retirement plan with employer contributionOpportunity to contribute to a collective RRSP & TFSAOrganized activities for employees and their familiesAdvantageous discounts on Saputo productsHow you will make contributions that matter:Working cross functionally with distribution, warehousing, supply chain & salesParticipate in driving customer value, above and beyond salesAssisting team members with related duties such as special deliveries, delivery planning, promotional and holiday planning; special projects as required or assignedKeying orders, route verifications, handling customer inquiries in a timely mannerDisplay competence, courtesy, and professionalism at all timesSupport and maintain Saputo Dairy Products Canada G.P.’s quality standardsYou are best suited for the role if you have the following qualifications:Grade 12 or equivalentSolid knowledge of Microsoft Office applicationsOne-year experience in a telephone sales / customer service environment preferredStrong communication and interpersonal skills; excellent telephone manner is essentialExcellent data entry skills – speed and accuracy a mustStrong time-management, organizational, analytical and leadership skillsAbility to multi task in a dynamic environment both independently and as part of a teamAbility to work under pressure and establish prioritiesBilingual (French) an asset (not a requirement)STATEMENT ON AIAll applications are carefully considered by our Talent Acquisition team.Artificial Intelligence tools may be used in screening applications.Artificial Intelligence is not used to assess or select applications.In Canada, Saputo is a leading cheese manufacturer and fluid milk and cream processor, with a portfolio of well-loved brands such as Dairyland, Armstrong, Neilson, Alexis de Portneuf, and many more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.The material contained herein is provided for informational purposes only. All open jobs offered by Saputo Inc. and all companies, corporations, partnerships, limited partnerships and other entities controlled by Saputo Inc. (collectively, “Saputo”) on Saputo's web site are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a Saputo subsidiary, office or department, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the accuracy or completeness of the information contained on this site or in any referenced links. While Saputo attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. Strict confidentiality will be observed at all times. Saputo is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family. Saputo welcomes and encourages applications from people with disabilities. Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process.
