
Lead Product Designer - Hospitality
- Toronto, ON
- 145.000-165.000 $ par an
- Permanent
- Temps-plein
- Lead strategic design initiatives that empower restaurateurs with new and meaningful ways to connect with their guests.
- Drive the evolution of tools that help our restaurant customers engage guests through tailored communications.
- Champion product concepts that expertly balance customer needs with critical business goals.
- Become a deep expert in restaurant operator workflows by leading impactful user research with restaurant owners and staff.
- Collaborate closely with a smart and dedicated team of product designers, product managers, and engineers to deliver experiences that help restaurants provide truly incredible hospitality for their guests. You'll also play a key role in mentoring other designers on the team.
- Minimum of 7 years of professional experience in product design, with 2+ years in a lead or senior capacity.
- Expertise in designing for B2B experiences or a proven track record of solving for highly complex workflows.
- Very strong interaction design and usability skills, with a deep understanding of user behavior.
- Exceptional visual design and craft that elevate product experiences.
- Demonstrated experience leading strategic product visions from conception to execution.
- Highly organized with an ability to manage multiple priorities in a fast-paced environment.
- Expertise in leveraging and contributing to established design systems to ensure consistency, efficiency, and scalability across multiple products.
- Experience integrating and leveraging qualitative and quantitative user research data (e.g., A/B testing results, usability study findings, analytics) to directly inform and validate design decisions.
- Incorporated AI into workflows to improve and speed up design process and outcomes.
- Extensive experience building collaborative relationships with product managers and engineers in an agile environment.
- Effective communicator with the ability to manage diverse stakeholders and clearly articulate design decisions and rationale.
- Experience identifying areas for process improvement and a history of implementing solutions to enhance team efficiency and effectiveness.
- Demonstrated experience mentoring junior designers, fostering their growth and development.
- Generous paid vacation (20 days) + time off for your birthday
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Private health and dental insurance
- Life and Disability insurance