Travel Coordinator (Rotational Fly in/out)

• Coordinate and monitor flight and bussing schedules to optimize usage.
• Assist CNRL transportation coordinators and accommodation coordinators, various stakeholders and passengers with queries and arrangements.
• Responsible for remaining aware of all contractor counts for transportation requirements.
• Make necessary changes to flights and bussing based on these counts.
• Maintain all appropriate files and ensure they are kept current.
• Build and maintain positive relationships with customers and external agencies through respectful communication.
• Review data and monitor flight and bussing usage to gauge forecasting demand.
• Create, monitor, and report logistics key performance indicators.
• Develop and direct logistical processes and establish ongoing improvement plans.
• Liaise with suppliers, contractors, coordinators, accommodations, lead and administrator for proper scheduling, logistics and setup (on boarding requirements).
• Maintain a good understanding of the camp accommodation processes and the direct impact it has on scheduling.
• Provide services after hours on an on-call/as-needed basis.
• Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
• Ensure exceptional, courteous, and respectful customer service.
• Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
• Perform any other duties as required.

• Post-secondary training in logistics or administration is preferred.
• Minimum of 5 years’ experience in airline or logistics operations or travel industry experience is required.
• Knowledge and experience with flight reservation software.
• Ability to make individual and group travel reservations.
• Familiarity or experience with data integrity, forecasting, budgeting and planning.
• Proficient with Microsoft Office products including Excel, Outlook and Word.
• Excellent communication skills both verbal and written.
• Strong quantitative and critical thinking skills.
• First Aid, CPR, TDG, WHMIS certification and Air to Ground License would be an asset.
• Valid class 5 driver’s license and clean Driver’s Abstract. No restrictions permitted.
• Able to meet all required pre-employment and site access screening including, but not limited to, Common Safety Orientation (CSO) course, Horizon Site Contractor Orientation and Pre-Employment Drug & Alcohol test.

• EFC and CNRL required theoretical and practical training (e.g. WHIMS, etc.)
• Highly motivated and able to work well independently with minimal supervision in a fast paced environment.
• Able to deal with individuals sensitively, tactfully, diplomatically while being professional at all times.
• Must have professional appearance and mannerisms.
• Able to multi-task and establish priorities in a dynamic and changing environment.
• Proactive and possess a positive attitude, approach and behaviour.
• Strong customer service and troubleshooting skills.
• A strong work ethic and positive team attitude.
• Able to work collaboratively as a productive member of the EFC Team.

• Competitive compensation.
• A fun and exciting working environment.
• A job that keeps you active and engaged with a strong focus on safety, employee health, and wellness.
• Extended Health and Dental Benefits with minimal premiums.
• Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP for Full Time Employees.
• An incredible work environment focused on hard work, fun and celebrating our successes.
• A workplace that supports Environmental, Social, and Governance (ESG) values, including environmental stewardship, inclusive hiring practices, and transparent governance.
• Career development and advancement opportunities across our national aviation platform, with roles available in cargo, fuel operations, airports, aerodromes, administration, sales, accounting, human resources, safety, and training.

Executive Flight Centre