Job Summary:Position Overview:Do you remember the last time you cheered so hard you lost your voice? Stood speechless after witnessing greatness? Or saw your favourite band play a triple encore? We do! And that’s why we do what we do and we want you to join us –be part of the Cleaning Staff at RBC Amphitheatre where our staff are our crew members and have the unique opportunity to create an exceptional fan experience.We’re looking for seasonal crew members to join our team as Cleaning Supervisor!Willing to go above and beyond for both fans and fellow crew members, creating and maintaining a clean event space before, during and after our events, possessing a positive “can-do” attitude …rain or shine -the show must go on!WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!THE JOBRBC Amphitheatre is seeking an Afternoon Cleaning Supervisor. The Afternoon Cleaning Supervisor is a working supervisor who is responsible for supervising and coordinating activities of the cleaning staff within the venue while also contributing to the cleaning efforts.Job Functions:
Direct and supervise cleaning staff and other employees performing similar services as directed. Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.
On an ongoing basis lead and train staff to ensure that all staff members are well-informed on event specific details. Assist with managing breaks, managing positions in our cleaning team.
Assist management to ensure, compliance with all venue policies and procedures to include all safety regulations.
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Partner with fellow crew members at the end of show to close the venue - this may include collecting recyclables from the lawn and/or reserved section.
Oversee productivity and work assignments of the cleaning staff and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.
Other tasks as assigned by the Cleaning Manager.
Enforce safety and safety according to venue policies.
Report incidents and counsel employees as required.
Qualifications:
High School Diploma or equivalent
Previous experience working as a supervisor or Superintendent
Previous experience in a customer service role, a strong asset
Must be highly motivated, take initiative.
Attention to detail, quality and accuracy
Able to work outdoors (rain or shine), among crowds and in a loud environment
Must be available for flexible working hours which could include weekends, evenings and holidays –as dictated by the event calendar
Must participate in Live Nation Canada zero waste/sustainability initiatives at the venue
Strong relationship building and communication skills
Ability to work independently
Excellent verbal and written communication skills
Position requires constant walking, climbing stairs, lifting and carrying up to 50lb and occasional sitting
A passion for live events!
Job Posting Compensation Range/Rate: $22 per hour.EQUAL EMPLOYMENT OPPORTUNITYWe aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
