Client Support Representative
The Co-operators
- Peace River, AB
- Permanent
- Temps-plein
- Greet clients and direct them to the appropriate agency staff.
- Act as primary telephone contact by receiving, redirecting callers, and managing voicemail.
- Obtain, verify, and record client information as required.
- Monitor incoming email and daily work lists and distribute them appropriately.
- Proactively contact clients for numerous follow-up activities.
- Accept, process, and deposit all payments.
- Provide a full range of administrative support services including filing, faxing, photocopying, incoming/outgoing mail, courier service, order/purchase supplies, and other support as required.
- You influence change and are committed to continuous improvement, in order to exceed client expectations.
- You leverage critical thinking skills to identify problems and proactively propose solutions.
- Your strong communication skills allow you to clearly convey messages.
- You’re an effective team player who shares knowledge to support your peers.
- Administrative Assistant program or administrative experience is an asset.
- A General Insurance License may be required.
- Customer service experience or related business experience is preferred.
- You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.