
Billing & Revenue Operations Lead
- Saint John, NB
- Permanent
- Temps-plein
- Invoice Accuracy: Review invoices before running the billing register to ensure correct rates, GL accounts, and dates.
- Interline Payable Accruals: Compare expenses to revenue and investigate variances for accuracy.
- Unbilled Loads Monitoring: Track unbilled loads, support the billing team in obtaining necessary paperwork, and ensure follow-up actions.
- Customer Support: Respond to customer inquiries and issues, correcting loads when necessary.
- Rate Management: Compile rates received from operations and maintain Truck Mate rate tables for customer rates, contract broker rates, and accessorial (excluding FSC).
- Billing Completion Oversight: Ensure loads are properly completed for billing by operations, following up until they are ready for processing.
- Leadership & Supervision: Support and supervise billing staff to maintain efficiency and accuracy in processes.
- Cross-Department Coordination: Act as the link between billing, accounting, and operations to ensure seamless financial workflows.
- Post-secondary education in Business / Accounting (minimum 2 yr course)
- Minimum 2 years related work experience.
- Strong knowledge of Microsoft Office.
- Prior experience in billing, accounting, or a related field.
- Strong attention to detail and problem-solving skills.
- Ability to manage and oversee billing processes efficiently.
- Experience in Truck Mate or similar billing software is preferred.
- Strong communication skills to liaise with customers and internal teams.
- Leadership experience in supervising staff or managing billing operations.
- Willing to travel
- Health Benefits: Includes coverage for dental, vision, and extended medical care.
- Insurance: Life and disability insurance provided for financial security.
- Support Services: Access to an Employee Assistance Program (EAP).
- Financial Planning: Opportunity for RRSP matching to support your retirement savings.
- Time Off: Paid vacation, holidays, and sick leave for work-life balance.
- Wellness: Wellness programs and access to on-site gym facilities (available in some locations).
- Career Development: Professional growth opportunities and avenues for advancement.
- Perks: Employee discounts on company products or services.
- Convenience: On-site parking or parking allowance.