
Clinical Support Attendant -Social Services
- Vancouver, BC
- Permanent
- Temps-plein
- Establish a supportive presence that promotes a variety of trauma informed interventions, practices and clinical services that cultivate safety and respect within a multi-use/occupant community health centre and/or clinic setting.
- Provide assistance to clients with acute, chronic and palliative care needs and/or their caregivers by liaising with the clinician and community services and supporting the interdisciplinary team during the client care planning process.
- Act as a member of the on-shift response team for the site’s fire, safety and security functions and intervenes to fire, safety and security related complaints and hazards including non-clinical emergencies and aggression and mitigate identified risks to the health care team.
- Diploma in Community Social Service and one (1) year’s recent, related experience in a clinical and/or social services environment working with diverse population and marginalized groups, or an equivalent combination of education, training and experience.
- Successful completion of an Intermediate First Aid Certificate and a current Cardiopulmonary Resuscitation (CPR) Certificate required.
- Knowledge and experience in Trauma Informed Practice, Harm Reduction and Recovery Oriented Care.
- Knowledge of Appreciative Inquiry.
- Broad knowledge of mental health and substance use issues and treatment.
- Demonstrated knowledge of Indigenous Cultural Safety.
- Able to develop interventions and care plans that are strength based and client centered.
- Demonstrated expertise in workplace violence prevention including personal safety techniques, and team control technique.
- Knowledge of community, mental health and addictions, social and health resources and client care planning.
- Ability to establish/maintain satisfactory work relationships with the public and other staff to deal tactfully and effectively with co-workers, public and staff from other agencies, to maintain confidentiality and to communicate effectively, both verbally and in writing.
- Demonstrates ability to work with a culturally diverse population.
- Ability to work independently and in cooperation with others.
- Demonstrated exceptional customer service and communication skills.
- Demonstrated knowledge of general office procedures.
- Physical ability to carry out the duties of the position.
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
- Grow your career with employer-paid training and leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
- Award-winning recognition programs to honour staff, medical staff and volunteers
- Access to exclusive discount offers and deals for VCH staff