Mobile Patrol Supervisor

• Safely operating a Mobile Patrol motor vehicle in accordance with all laws and regulations;
• Conducting security checks at client sites according to directives, standards and post orders;
• Utilize company cell phones, two-way radios and Tracktik phone app;
• Conducting alarm response to client sites as needed;
• Conducting House Watch patrol if necessary;
• Attending lone worker sites to check on workers when requested;
• Ensuring incident and shift reports are completed including Run Sheets, Vehicle Inspection reports, Key Muster reports, Tracktik reports, Alarm reports and Inventory reports;
• Reporting for shifts on time, and maintaining proper dress and deportment at all times;
• Reporting any unsafe incidents, practices and/or issues;
• Conducting vehicle checks at start of shifts and ensuring any issues are reported accurately;
• Being respectful towards tools/equipment and ensuring proper key control at all times;
• Ensuring vehicles are kept clean and washed as required;
• Maintaining high standard of work ethic and professionalism;
• Promoting a respectful workplace by displaying a courteous, professional attitude;
• Keeping management aware of any unusual incidents;
• Assisting in the training of new Patrol Drivers, and setting a good example at all times;
• Completing any additional assignment as instructed by the Client Service Manager for Mobile Patrols.
• Serve as the working representative of the Mobile Manager during off-hours
• As directed and in coordination with the Mobile Manager, oversee and coordinate mobile activities/drivers (run sheets, alarm calls, trespass calls, dispatches) to maintain the highest level of service quality clients
• Triage, manage and control emergency or unexpected situations
• Provide guidance, coaching, and mentorship to all drivers
• Ensure the Mobile Fleet is sound in appearance and operation; and in accordance with PPM 5.0 Vehicle Use Policy
• Address and resolve driver conflicts, escalate and ask for help as necessary
• Address both client and commissionaire issues as they arise while on shift
• Monitor driver performance, report and provide constructive feedback to management
• Ensure drivers are complying to company policies, safety regulations, and client-specific requirements
• Ensure and reinforce health and safety protocols for all Mobile drivers and the community we serve

• A valid B.C. security workers licence.
• A valid BC driver's licence with a clean driver’s abstract.
• Excellent problem solving skills and professional report writing.
• Work under pressure and have a calm demeanor.
• Proficient at operating equipment such as cell phones and two-way radios.
• Able to work independently, especially in the evenings and overnight.

• Free and paid training programs.
• Opportunities for advancement.
• A variety of shifts to maximize work-life balance!
• Extended health, dental, and vision coverage.
• Free uniform and dry-cleaning reimbursement.
• Safety boot reimbursement and PPE provided (as applicable).
• BC Transit ProPass.
• Exclusive partnership rates with BMO, Bell, and Hero Travel program
• Recognition and reward programs.
• RRSP contributions.
• Referral bonuses.
• And more!

Commissionaires