Associate
Royal Bank of Canada Voir toutes les offres
- Toronto, ON
- Permanent
- Temps-plein
- Develop and maintain strong relationships with key client contacts, extending beyond day-to-day interactions.
- Act as the escalation point for critical client issues.
- Share industry insights (regulatory changes, market trends) proactively.
- Leverage RBC’s enterprise-wide relationships to identify growth opportunities.
- Maintain a strong in-person client calling cadence.
- Identify and execute cross-sell/up-sell opportunities (e.g., payments flow, FX products, high-quality deposits, real-time rail solutions).
- Analyze, recommend, and present pricing strategies to leadership.
- Support GTB revenue growth, prioritizing high-margin fee-based revenue and deposit balance increases.
- Grow fee-based revenue through new client acquisitions and pricing reviews.
- Implement the Global Transaction Banking Strategy to deepen existing relationships and acquire new clients.
- Handle credit activities (intra-day limits, overdraft coverage).
- Manage escalations from Due Diligence/AMLC/Compliance (sanctions, regulatory notices).
- Ensure adherence to RBC’s risk management principles, adjusting client pricing as needed.
- Stay updated on AML risks and regulatory changes (AI, Stablecoin, tokenized deposits, payments regulations).
- Drive AI adoption (Aiden) across GTB for automation and insights.
- Develop AI-driven analytics to enhance client experience.
- Support enterprise initiatives in FX and US Cash Management.
- Strengthen capabilities in key areas (payments, FX, real-time rail products).
- Establish and review service level standards (SLS) for clients.
- Maintain updated client account plans (organization charts, product summaries, issue logs).
- Manage action items from client meetings.
- Continuously enhance personal and team product knowledge.
- Graduate or Post-Graduate degree in Finance, Accounting, Economics, or a related field.
- 3–5 years in a client-facing role, with expertise in cash management, wire payments, and corporate banking solutions.
- Understanding of wire payments, ACH, and GTB products.
- Exceptional written and verbal communication.
- Strong relationship management and financial acumen.
- Ability to work independently in a fast-paced environment.
- Proficiency in AI, digital banking trends, and regulatory compliance
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Access to a variety of job opportunities across business.