Career Coach – Disability & Multi-Barriered

• Conduct Client Needs Assessments to determine the appropriate WorkBC services and supports.
• Conduct a thorough Disability Related Needs Assessment (DRENA).
• Assess and refer to specialized assessments as part of a client Action Plan; (including medical assessment reports, Psychological and Vocational, Learning Disability, Neuropsychological, and Functional Capacity).
• Interpret results of the specialized assessments and recommend next steps. This may include support for long-term interventions or external referrals to appropriate community agencies.
• Work with Client's natural support network and other community service providers, as needed.
• Assist Clients with the development and updating of individualized action plans.
• Provide ongoing Client support and guide clients through appropriate services that best meet their needs within the full continuum of WorkBC services.
• Maintain up to date documentation in ICM regarding the Client's progress, referrals, notes, updates, outcomes and reports.
• Maintain consistent contact with clients throughout their participation in the program and monitor their need for support and services.
• Manage and respond to formal client referrals and client engagement reporting using the ICM Service Request guide.
• Meet or exceed performance targets such as referrals to Customized Employment, Skills Training and Client Outcomes.

• Provide outreach for case managed services as needed.
• Participate in committees with the mandate of supporting Clients with Disabilities.
• Represent the Maple Ridge WorkBC Centre through participation in community events, such as career fairs, community days, and other special events.

• Work to Training Group's Quality Management System, ISO9001:2015 standard.
• Collaborate with the Training Group's WorkBC Quality Assurance team.

• Participate in regular team meetings, program review and Client review sessions.
• Perform miscellaneous duties as required.

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Competitive salaries
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development opportunities
• Access to our Fitness Centres and Classes

• A bachelor's degree or equivalent combination of education and training in the career counselling sector.
• Experience with employment counseling and programs.
• Experience working with individuals living with a disability.
• Creative and passionate about working with clients to achieve sustainable employment.
• Possess strong interpersonal skills.
• Able to engage in meaningful conversations with positive outcomes using active listening and empathy.
• Knowledge of career assessment, problem solving strategies, and decision-making theories.
• Knowledge of local labour market and trends.
• Knowledge of WorkBC and its mandate.
• Demonstrated ability to use computer software applications including MS Office, client management systems and the ability to research information using the Internet.
• Willingness to travel within Lower Mainland and reliable transportation with valid BC Driver's License.
• Satisfactory completion of a Criminal Record check including a vulnerable population check. A criminal record will not automatically result in your application for employment being denied.

• Career Development Practitioner.
• Vocational Rehabilitation Counsellor.
• Rehabilitation and Disability Management or
• Occupational Therapy.

Douglas College