
Ocean Export Agent
- Mississauga, ON
- Permanent
- Temps-plein
- Ensure client satisfaction and maintain relationships with clients
- Optimize customer service through quick, efficient, courteous service, and information exactness.
- Maintain SOPs for clients assigned
- Check the documentation and ensure that it complies with the requirements.
- Issue the necessary documentation by respecting the instructions & regulations.
- Keep specific reports updated (internal or external).
- Keep track of reports up to destination and inform the clients of developments.
- Process billing according to the rates given to the clients.
- Partner and engage with the department supervisors to implement and service clients
- Develop and maintain relationships with carriers/suppliers to ensure best possible rates and service options
- Responsible for quotes/RFQs/RFIs for respective clients and modes of transport
- Assist the department /product supervisors in different areas
- Ensure to follow ISO procedures put in place.
- Others duties as assigned by the immediate supervisor/manager
- High School Diploma or post-secondary Diploma
- 3-5 years related experience in international freight forwarding
- Proficiency in Microsoft Office, internet, web-based and job specific software applications.
- Excellent Numerical and analytical skills
- A Competitive Compensation PackageComprehensive Health & Dental Benefits
- Professional Development Opportunities
- Continuing Education