Retail Store Manager - Tisdale, SK
Canna Cabana
- Tisdale, SK
- Permanent
- Temps-plein
- Greet and assist customers in a manner that models exemplary conduct to other staff.
- Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.
- Ensure that all health, safety, and security regulations are adhered to and required standards are met.
- Maintain adequate stock through efficient inventory management.
- Take inventory as scheduled and provide inventory reports.
- Increase sales, expand markets and promote business to meet given goals within provided guidelines.
- Verify invoices against packaging slips and track all expenditures.
- Make sure that merchandise is always presented neatly and that items are priced correctly.
- Make sound business decisions when buying large quantities with volume-based discounts.
- Provide management with required sales, staff, and other assigned productivity reports.
- Hold staff accountable for cash box deficits.
- Balance sales, print and record receipts as well as track revenue daily.
- Make bank deposits daily and reconcile bank statements.
- Contribute, coordinate and execute the process of ordering and receiving cannabis and accessories
- Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.
- All other duties as assigned.
- Must have CannaSell Certification.
- Minimum of 2 years work experience in the retail industry.
- Minimum of 1 year of work experience in a supervisory role in a retail environment.
- Proven excellent customer service skills.
- Management experience preferred.
- Excellent time management and prioritizing skills.
- Demonstrated ability to train and motivate staff.
- Skills to monitor and assess staff performance.
- Basic office administration skills.
- High level of proficiency with Microsoft Office productivity suite.
- Highly effective teamwork skills.
- Able to effectively communicate both verbally and in writing.
- Strong customer service and troubleshooting skills.
- Politically and culturally sensitive.
- Able to plan and organize work effectively and ensure its completion.
- A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
- Ability to learn and adapt to sales software quickly.
- Demonstrated ability to implement PR and advertising campaigns.
- A professional, responsive, and positive work attitude is essential.
- Meticulous records maintenance skills.
- The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
- Significant opportunity for growth, experience and learning
- Unlimited bonus earning potential
- Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
- Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
- Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
- E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com