Bilingual Intake Specialist

Staff Plus

  • Markham, ON
  • 23,00 $ par heure
  • Permanent
  • Temps-plein
  • Il y a 1 jour
We’re hiring Bilingual Customer Service Representatives to support clients, resolve inquiries, and manage office tasks such as data entry, scheduling, and documentation to ensure smooth operations and positive experiences.Job Type: Temporary to PermanentLocation: Markham, ONPay Rate: $23.00/hourHours: Various shifts - Must be flexibleWhat You'll be Doing:Greet new customers and families, making them feel supported while explaining services, obligations, and available programs.Collect key information from clients, healthcare providers, and partners to process orders, coverage, billing, and documentation.Communicate with insurers and others to confirm benefits, requirements, and claim details.Accurately document and update customer, healthcare, and order information in the system.Handle calls, emails, and inquiries, offering information and directing requests as needed.Set up and submit orders, recurring services, and payment plans while coordinating billing.Collaborate across teams and departments to ensure smooth service, fulfillment, and customer care.#HDSP
  • High School Diploma or equivalent
  • Required 2+ years of Customer Service, preferably in a health service environment
  • Must possess strong PC and data entry skills, analytical and problem-solving skills
  • Must be fluent in English and French, possess excellent communication skills, ability to communicate in clear and concise terms both verbally and in writing
  • Must be legally eligible to work in Canada and able to work full time hours as required by this position

Staff Plus