Change Manager

IT/IQ

  • Canada
  • Contrat
  • Temps-plein
  • Il y a 1 jour
Job Title: Change Manager
Location: Remote; anywhere in Canada
Contract: ASAP - March 31, 2026 + potential extensions
Rate: $85-105/hrJob Description:THE ROLE
Our client is currently looking for one (1) Change Manager Resource.The Change Manager is a critical leadership role in the successful implementation of electronic patient care reports (ePCR) for emergency medical services (EMS). They are responsible for developing and executing the change management strategy to drive adoption, minimize resistance and enable a smooth transition for clinical and administrative users. Development and delivery of communications and learning will be a key deliverable of the role.
The Change Manager will report to the Director of Acute and Tertiary Care Services administratively and the Senior Project Manager, ePCR Project. Working relationship will be with project leaders, clinical stakeholders, technical teams and the ePCR vendor.This is a highly visible, busy, and challenging role that will be focused on supporting the provincial implementation of ePCR in the province.Duties & Responsibilities
The Successful Supplier will undertake the subsequent tasks and responsibilities, which include but are not limited to the following:
  • Design and deliver a change management strategy;
  • Design and deliver a comprehensive communications plan;
  • Develop computer based training (CBT) modules for end users and leaders;
  • Lead readiness activities;
  • Engage end users, leaders and executives to foster awareness, build organizational capacity and drive adoption;
  • Measure adoption and implement changes to achieve objectives;
  • Validate requirements documentation;
  • Create presentations, briefing notes and decision records for various audiences, including senior leaders;
  • Facilitate discussions with multi-disciplinary stakeholders, document and communicate outcomes and actions; and
  • Provide remote and on site go-live support in healthcare and EMS facilities across the province
Mandatory Resource Qualifications/Requirements
  • The submitted Resource must possess a Prosci or CCMP certification, a copy of which should be submitted as part of a Proponent's Submission.
  • The submitted Resource must possess at a minimum seven (7) years in a Change Manager role.
Rated Resource Qualifications/Requirements
  • Possesses the ability to communicate complex issues in an effective manner to all levels in the organization, such as senior leaders, clinicians, frontline staff, etc.;
  • Possesses the ability to navigate and build strong relationships in a large, complex multi-enterprise environment that includes customers with difficult and/or competing needs;
  • Proven history of being a methodical thinker with excellent communication, facilitation, leadership, and consulting skills;
  • Proven history of delivering change and resolving issues in a complex environment;
  • Possess previous experience on minimum three provincial healthcare implementations in Canada; and
  • Possesses a diploma or degree in Canadian Health Informatics, Computer Science, Business Administration, Communications or equivalent.

IT/IQ