IT Senior Analyst, Business
- Oakville, ON
- Permanent
- Temps-plein
- Act as a key stakeholder and team member that plays a critical role in delivering successful projects;
- Create clear and comprehensive feature lists/product backlogs, comprised of functional and non-functional requirements;
- Collaborate with the Product Owner and Scrum Master to prioritize scope and create release plans for the year;
- Translate business requirements into technical specifications to support development and integration teams
- Document and support API and system integration requirements, including working with external partners and validating integrations using tools such as Postman
- Develop process and system models using standard diagramming techniques such as UML, BPMN, or similar frameworks
- Analyze system data and validate requirements through the use of SQL queries and data analysis techniques
- Collaborate within Agile, technology‑driven environments using tools such as Azure DevOps and cloud platforms (e.g., Azure)
- Prepare high quality requirements deliverables (i.e. User Stories, Sprint Planner, Data Mapping/Elements, UI Mock-ups/Wireframes, Process Flow Diagrams, etc.);
- Lead and facilitate the review of the features/User Stories, and estimate associated BA work effort;
- Participate in the distribution of features/User Stories into iterations/sprints;
- Control changes to scope/requirements by assessing business value and priority;
- Facilitate informative visual demonstrations of the delivered business value to project stakeholders at the end of each iteration/sprint
- Create clear, unambiguous and testable acceptance criteria for each requirement;
- Engage business partners to participate in User Acceptance Testing and acquire UAT/sprint sign-offs;
- Create comprehensive training plans, materials and communications prior to Production deployments;
- Train end users and/or support personnel;
- Participate in various scrum ceremonies (i.e. Sprint Planning, Backlog Reviews, Stand-ups, Sprint Reviews, Sprint Retrospectives, etc.)
- Relevant post-secondary education
- Minimum of 5 years of experience in the business analysis discipline
- Real estate, insurance and/or financial industry knowledge
- In-depth understanding and experience with agile software methodologies, such as Scrum, Kanban, etc.
- Proficiency in MS Office suite (Word, Excel, Visio, PowerPoint)
- Familiarity with interface design and wireframe tools, such as Axure, Figma, etc.
- Strong communication and interpersonal skills, with the ability to work effectively with both business and IT stakeholders, as well as onshore/offshore teams
- Stellar customer services skills
- Ability to work independently and as part of a team in a fast-paced, dynamic environment
- Proven ability to support multiple projects/streams simultaneously
- Demonstrated experience leading a team of Business Analysts on a large project, managing the team’s workload distribution, providing feedback on deliverables and ensuring BA timelines are met