
Officer, Database & Finance
- Toronto, ON
- Permanent
- Temps-plein
- Responsible for mail opening and batching (mail pick up assigned to receptionist?)
- Responsible for supporting all Foundation fundraising activities through the production of lists, queries and reports.
- Responsible for pulling the lists for the Direct Mail program
- Responsible for uploading all Direct mail appeals
- Responsible for Year-end tax receipting
- Responsible for importing online donations as needed
- Manage day-to-day maintenance of Raiser’s Edge NXT and related systems.
- Responsible for setting up user profiles and security within the Raiser’s Edge database.
- Perform regular data hygiene activities to ensure database accuracy and integrity.
- Develop and maintain queries, exports, dashboards, and reports to support fundraising campaigns and organizational priorities.
- Develop and maintain policies and procedure documentation as it pertains to data entry into the Raiser’s Edge database.
- Serve as a key liaison with IT, Third Party integrations and handle donor inquiries.
- Works in conjunction with Senior Officer, Gift Processing & Finance to ensure overall office coverage, and back up support.
- Provides related assistance to special projects or special events as required.
- Provide Newsletter mailing lists
- Additional tasks assigned or as needed
- Manage and process the data and reporting needs for the Gifts of Gratitude, Tribute and Star is Born programs. This includes the data entry, printing of all receipts, cards and lists and reports related to these programs and maintaining all related collateral.
- Support the administration of the programs in collaboration with the Donor Engagement and Major Gifts teams.
- Provide backup support for gift processing as needed, including data entry of gifts, along with creating and maintaining accurate constituent information in Raiser’s Edge.
- Provide support for the timely and accurate processing of gifts and tax receipting in compliance with Foundation and CRA guidelines.
- Support the management of monthly recurring gifts and credit card processing as needed.
- Support the management of the payroll deductions process as needed.
- Act as back up for issuing of receipts, reprints/reissues of tax receipts.
- Provide database training and support to Foundation staff as required.
- Support Foundation colleagues with data-driven prospect identification and segmentation.
- Participate in Operations team projects and contribute to continuous process improvement.
- High level of proficiency with Raiser’s Edge/NXT, at Administrator level.
- Minimum 3-5 years of experience in database management, reporting, data analysis, within a fundraising environment.
- Proficiency with Microsoft Suite, especially Excel, Word and Outlook.
- Strong attention to detail and commitment to data accuracy.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Excellent interpersonal and communication skills.
- Knowledge of fundraising practices, procedures, CRA tax receipting guidelines, PIPEDA guidelines and PCI compliance.