
Senior Consultant/ Manager, Microsoft - Functional Dynamics 365 CRM Lead
- Canada
- 85.000-127.000 $ par an
- Permanent
- Temps-plein
What you will do
- Lead delivery for Dynamics 365 CRM and other Power Platform implementation projects, enhanced with AI and Copilot technologies
- Lead workshops and training sessions to empower clients and team members with the knowledge and skills to maximize the value of Power Platform solutions
- Lead requirements gathering and provide design guidance for Dynamics 365 CE CRM / Power Platform projects - enhanced with AI and Copilot technologies
- Collaborate with cross-functional teams to design and implement effective CRM solutions that align with client requirements
- Participate and lead cutting-edge work and projects around AI, utilizing tools such as OpenAI, GPT, Copilot, and others to enhance business solutions and drive innovation
- Provide leadership and functional guidance in the implementation phase to ensure a successful delivery for Microsoft Dynamics 365 CE / Power Platform projects, also leveraging AI technologies
- Effectively communicate with clients, lead meetings, and manage action items
- Keep up-to-date with the latest D365 CRM/Power Platform features, AI advancements, and best practices
- 5+ years hands-on experience in a functional lead role, with a strong focus on Microsoft Power Platform technologies and Dynamics 365 CRM.
- Proven track record of leading and participating in successful project deliveries in a fast-paced, dynamic environment.
- Strong analytical, problem-solving, and communication skills.
- Ability to work collaboratively with clients and internal teams to deliver high-quality solutions.
- An understanding of AI technologies and their application in enhancing CRM and Power Platform solutions.
- Commitment to continuous learning and staying up-to-date with the latest technologies and industry trends.