
Care Coordinator - Complex
- Canada
- Permanent
- Temps-plein
- In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans for the complex population
- Link patients with community service providers to maintain the patient’s safety in their own home while prioritizing the prevention of hospital admission or ED visits
- Coordinate and monitor care plan delivery
- Establish a helping relationship with patients and their families
- Act as a subject matter expert for colleagues and external partners with respect to palliative care needs of patients in the community.
- Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected
- Membership, in good standing, with an applicable regulatory body as a Registered Nurse (RN, BScN)
- 1+ years of recent experience in community health or a related field
- Training/certification specific to palliative care (i.e., Fundamentals, LEAP, CAPCE, etc.).
- Knowledge of:
- EDITH protocol, Symptom Response Kits and DNR-C paperwork, and PPS Scale.
- Common prognosis and trajectories of life-limiting conditions.
- Pain and symptom management needs of palliative care patients
- Possesses a strong clinical background with a patient-centered approach
- Knowledge of the health care delivery system and community resources
- Is a natural motivator, leader and advocate
- Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills
- Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment
- Established ability to accurately complete required documentation, reports and forms
- A valid driver’s licence and access to a reliable vehicle
- Proficient in a Windows environment
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.
- Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics
- Case management experience or recent related community experience
- Competent with RAI assessment tools
- Ability to speak French or another second language
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan