Business Analyst

• We are seeking an experienced and detail-oriented Business Analyst (BA) to support our Wholesale product team.
• The BA will be responsible for gathering, analyzing, and validating business requirements and developing process flows.
• The role is focused on front-end requirements for our Mobile app and our Web application.
• This role will work closely with the business product owners, the application development and testing team as well as external partners to ensure the end-to-end solution meets business needs.
• Proven experience (typically 3 7 years depending on role level) as a Business Analyst, Systems Analyst, or similar role in IT/Business projects.
• Experience in requirements gathering, business process modeling, and functional specification development.
• Experience in documenting requirements for Mobile and Web application front end.
• Demonstrated track record of working with cross-functional teams, stakeholders, and leadership groups
• Strong proficiency in requirements elicitation techniques (interviews, workshops, document analysis, user stories, use cases).
• Ability to prepare BRD, FRD, User Stories, and Process Flows.
• Familiarity with Agile, Scrum, and/or Waterfall methodologies.
• Working knowledge of tools such as Jira, Confluence, MS Visio, Excel, Power BI, SQL (depending on project needs).
• Understanding of data analysis, reporting, and business process improvement practices
• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• Elicit, document, and analyze business requirements from stakeholders.
• Collaborate with stakeholders to define functional and non-functional requirements.
• Translate business requirements into detailed specifications, user stories, and process flows.
• Support solution design by validating requirements against business objectives.
• Facilitate workshops, meetings, and reviews to ensure alignment between business and IT teams.
• Assist in the creation of test plans, test cases, and support user acceptance testing (UAT).
• Identify gaps, risks, and opportunities in processes or systems and recommend improvements.
• Maintain traceability of requirements throughout the project lifecycle.
• Communicate requirements, changes, and updates to project teams and stakeholders.
• Ensure adherence to organizational standards, policies, and regulatory requirements.

CYNET SYSTEMS