Salesforce Developer
Black Diamond Group
- Calgary, AB
- Permanent
- Temps-plein
- Serve as the technical owner of the Salesforce platform, overseeing day-to-day operations, system configuration, data integrity, and platform performance.
- Design, develop, and deploy scalable Salesforce solutions using Apex, Lightning Web Components, Flows, and declarative configuration.
- Contribute to the Salesforce technology roadmap, ensuring platform evolution aligns with strategic business objectives and enterprise architecture.
- Lead requirements refinement, technical design, development, testing, deployment, and documentation for all Salesforce-related initiatives.
- Collaborate with integration developers to define data requirements, API specifications, and system interfaces, ensuring Salesforce consumes integrations reliably and securely.
- Partner with business teams, project managers, and IT functions to translate business needs into clear technical solutions and support knowledge transfer across stakeholders.
- Prepare and maintain technical documentation including solution designs, configuration decisions, technical specifications, SOPs, and process flows.
- Support and guide user acceptance testing to ensure delivered solutions meet defined success criteria and business objectives.
- Ensure adherence to Salesforce development standards, security policies, data governance practices, and release management protocols.
- Proactively analyze system performance, identify optimization opportunities, and recommend improvements to enhance stability, efficiency, and user experience.
- Work closely with QA department for continuous improvement and to ensure quality standards are met, to enforce Quote accuracy and integration with Billing and enterprise systems.
- Bachelor's degree in computer science, information technology, or a related field
- Minimum of 5 years' experience in Salesforce.com administration
- Minimum 7 years' software design and implementation experience with a proven track record of delivering enterprise level technology solutions
- Solid knowledge on Core CRM, CPQ and RCA - Product configuration, Bundles, Product Catalog, Pricing Engine, Quote Templates, Flows, Approval Process, Validation Rules, Revenue and Billing
- Strong proficiency with Salesforce technical architecture, solution design, troubleshooting and maintenance
- Familiar with Conga Composer or similar, CPQ integrations and add-ons
- Strong understanding of Pricing Rules, Multi-level approval processes tied to pricing thresholds and discount limits
- Experience with Salesforce Data Loader
- Experience with Salesforce integrations including ERP, financial, and HR systems
- Salesforce certifications (e.g., SCA Certified Administrator, CPQ Specialist, Automation Specialist) considered an asset
- Ability to meet deadlines and prioritize simultaneous requests
- Knowledge of IT governance and compliance frameworks
- Cloud-based infrastructure experience
- Excellent communication and collaboration skills, with the ability to engage effectively with stakeholders at all levels and translate technical concepts into business value.