We are seeking a Product Manager, Digital Enablement & Transformation to own and deliver a portfolio of digital products and capabilities that support enterprise digital initiatives. This role sits alongside other Product Managers as a peer, each accountable for distinct but interconnected products within a broader digital ecosystem.This role is ideal for a self-directed product manager who is comfortable operating across strategy, planning, and execution, translating complex business problems into scalable digital solutions, and managing delivery across multiple products and roadmaps simultaneously.You will work closely with business, technology, data, and design partners to shape product direction, drive delivery, and ensure adoption, while contributing to the cohesion and consistency of the overall digital enablement strategy.Position Responsibilities:Product Strategy & PlanningPartner with leadership and stakeholders to shape product strategy aligned to enterprise digital and transformation prioritiesDefine and evolve product vision, objectives, and success metrics for assigned productsOwn and manage multiple product roadmaps concurrently, balancing neart-erm delivery with longer-term strategic outcomesApply structured prioritization frameworks to assess trad-eoffs across products, initiatives, and stakeholder needsContribute to cross-product planning to ensure alignment, sequencing, and dependency management across the portfolioProduct Delivery & ExecutionAccountable for planning, execution, and end-to-end delivery of assigned digital products and capabilitiesTranslate strategy into clear epics, user stories, acceptance criteria, and backlog prioritiesActively participate in agile ceremonies including sprint planning, backlog refinement, stand‑ups, and reviewsCollaborate closely with engineering, design, and data teams to support efficient and high-quality deliveryOversee user acceptance testing and support release readiness and rollout activitiesIdentify risks, dependencies, and blockers early, and proactively drive resolutionProduct Discovery & Problem DefinitionWork with stakeholders to understand user personas, journeys, pain points, and unmet needsFacilitate discovery activities to explore problem spaces and validate solution approachesBreak down ambiguous or complex problems into actionable product incrementsLeverage qualitative and quantitative inputs to inform roadmap and backlog decisionsChange Management & AdoptionSupport adoption planning and go-to-market activities for new features and capabilitiesPartner on training, communications, and onboarding artifacts to support stakeholder readinessTrack adoption and usage metrics to assess product performance and inform iterationGather feedback and continuously refine product strategy and execution approachStakeholder AlignmentBuild and maintain strong relationships with stakeholders across business, technology, and operationsEstablish regular touchpoints to ensure transparency and alignment on roadmaps and prioritiesClearly communicate progress, decisions, risks, and trade offsNavigate competing priorities while keeping delivery focused and outcomes orientedRequired Qualifications:3–5 years of experience in product management, digital delivery, or related rolesExperience using product and delivery tools (e.g., Jira, Confluence)Experience delivering digital products, platforms, or transformation initiativesExperience working with engineering teams and engaging on technical concepts (e.g., APIs, integrations, environments)Familiarity with digital platforms, enablement products, or enterprise solutionsDemonstrated ability to manage multiple initiatives or products in parallelExperience working in cross-functional environments with design, engineering, and business partnersBachelor’s degree requiredProduct management or agile certifications (CSPO, SAFe, Pragmatic Institute, etc.)Skills and Capabilities:Product Strategy & PlanningStrong ability to connect business objectives to product strategy and roadmapsExperience planning and managing multiple roadmaps across multiple productsStructured thinker who can frame problems, assess options, and recommend clear paths forwardComfortable operating in ambiguity and helping teams move from problem to planProduct ExecutionSolid grounding in product management fundamentals, including:Backlog ownership and prioritizationUser story and requirement writingMVP definition and iterative deliveryExperience working in agile delivery environmentsAble to balance speed, quality, and scope when making delivery decisionsOrganized, proactive, and accountable for outcomesCollaboration & CommunicationStrong stakeholder management and facilitation skillsAble to communicate effectively with both technical and non‑technical audiencesComfortable influencing without formal authorityPreferred QualificationsExperience supporting enterprise scale digital enablement or modernization initiativesBackground in financial services, insurance, or other complex organizationsExperience supporting change management and organizational adoptionFamiliarity with data-informed product decision-making or AI-enabled capabilitiesWhen you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.#LI-HybridThe role being advertised is an existing vacancy.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Referenced Salary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $92,900.00 CAD - $142,900.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact for the salary range for your location.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our .
