Manager, Instructional Excellence and LINC services

DIVERSEcity Community Resources Society Voir toutes les offres

  • Surrey, BC
  • 72.000 $ par an
  • Temporaire
  • Temps-plein
  • Il y a 3 jours
Job Title: Manager, Instructional Excellence and LINC servicesStatus: Temporary, Full Time (exempt)Hours: 37.5 hours per weekSchedule: Monday to FridayLocation: Surrey, BCSalary: This position starts at $75,000 per year and increases to $107,849 per year, over a 10- year period. This salary range incorporates experience, yearly salary increments to reward years of service, employee growth and development within the organization.Date Posted: April 13, 2026Closing Date: Open until filledStart Date: ASAPEnd Date: March 31, 2027PURPOSE:The Manager, Instructional Excellence and LINC services is responsible for the effective leadership, administration, and delivery of Language Instruction for Newcomers to Canada (LINC) services in alignment with IRCC Contribution Agreements and organizational policies. The role ensures high-quality service delivery, compliance, staff supervision, and continuous program improvement to support optimal client outcomes.DUTIES & RESPONSIBILITIES:
  • Provide instructional leadership to ensure high-quality, learner-centered teaching practices across all LINC classes.
  • Lead the development, review, and continuous enhancement of LINC curriculum, instructional materials, and assessment practices to align with CLB standards and best practices in adult language education.
  • Promote consistency and excellence in instructional delivery through classroom observations, feedback, and professional development initiatives.
  • Review service delivery regularly and gather feedback from clients, staff, and community stakeholders to inform program and curriculum improvements.
  • Plan, manage, and oversee LINC program operations to ensure compliance with IRCC agreements and organizational policies and procedures.
  • Monitor service quality, enrolment, utilization, and evaluation metrics to ensure program effectiveness and contractual targets are met.
  • Coordinate program delivery to optimize client outcomes and ensure alignment with contractual and organizational requirements.
  • Maintain ongoing communication with the Director of Language Programs, ensuring timely updates on program performance (program operations, reporting requirements, and ongoing planning and evaluation) risks, and emerging issues.
  • Ensures adequate staffing levels by conducting recruitment, onboarding and training of new staff.
  • Provide coaching and performance management, addressing issues related to performance, conduct, or attendance.
  • Ensure compliance with collective agreements and organizational HR policies. Resolve team conflicts and escalate complex labor relations matters to senior leadership and HR as appropriate.
  • Prepare funding applications, contract renewals, proposals, and narrative reports in accordance with funder requirements.
  • Contribute to program budget planning and ensure expenditure remains within approved financial parameters.
  • Monitor financial performance and promptly report variances or risks to senior leadership.
  • Represent the organization at community forums, inter-agency meetings, and sector networks to promote programs.
  • Act as a subject matter expert by staying current on sector trends, policy updates, and best practices in LINC service delivery.
  • Demonstrates a commitment to anti-racism / anti-oppression policy within the work environment and in the community.
QUALIFICATIONS:
  • Bachelor’s degree in education, Public Administration, or a related field
  • Three (3) years of demonstrated management experience with preference given to those with additional experience in supervision, coordination and/or management of a program in a unionized organization.
  • Professional accreditation related to teaching (e.g., Bachelor of Education degree, TESL certification) and experience with curriculum development is preferred
  • Knowledge of Portfolio-Based Language Assessment (PBLA).
  • Excellent collaboration and stakeholder engagement skills.
  • Proficiency in financial management, grant applications, and reporting.
  • Ability to work across multiple locations and provide backup leadership when needed.
  • Strong computer literacy skills, in particular, MS Office (Word, Excel, Powerpoint);
  • BC Driver’s License and access to personal vehicle.
  • Possession of and the ability to maintain a clear provincial Criminal Record Check.
  • Willing to work evenings and weekends.
Application Requirements:To apply, please upload your resume and cover letter as separate attachments. Please note that only Word or PDF formats can be accepted. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered.To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.Additional Information:This position is based in our Surrey office and offers a blend of in-office and remote work. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. As an organization we continue to monitor public health and safety guidelines in order to maintain a safe working environment for DIVERSEcity' s staff, clients, and community. This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.A comprehensive job description will be provided to all candidates shortlisted for interviews.DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at recruitment@dcrs.ca. Any personal information provided will be maintained in confidence.About DIVERSEcity:DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 40 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at www.dcrs.ca/.We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

DIVERSEcity Community Resources Society