Luxurious hotel living with classic European style, The Sutton Place Hotel's luxury hospitality experience has arrived in Halifax. An integral part of Nova Centre, and located in the heart of our city, The Sutton Place Hotel Halifax offers elegant modern charm in a marriage of traditional and contemporary design with the warmth of East Coast Hospitality.Each of our 262 guest rooms and suites are fully automated with lights, temperature, and fan regulators all accessed through the Allure in-room wall control, iPhone, Android, or manually. Our fully equipped fitness centre, on-site Chop Steakhouse & Bar, and underground parking are a few of the amenities that provide the ultimate in service, comfort, and style unique to our well-appointed location.Houseperson (Full Time)The Houseperson must understand his/her role as brand ambassador and must be driven to provide a positive experience to all guests through having meaningful interactions, responding to guest requests with a sense of urgency, and for keeping all public spaces and rooms immaculate.This is a fast paced and engaging role, the right individual will have an eye for detail, work well independently, and be great at communicating with our guests.Job Duties· Assist with preparing guestrooms to a high standard.· Ensures public spaces are clean and well presented.· Assists with evening housekeeping duties such as late stayover requests, converting beds· Collects waste and recycling from all public spaces· Delivers in-room amenities and linens to guests· Assist with Laundry duties when required.· Responds to guest inquiries, requests and complaints in a prompt and courteous manner.· Ensures all lost property items left in guest rooms or public spaces are properly recorded and stored· Takes personal responsibility for equipment, ensuring it is operated and maintained correctly· Maintains an up-to-date knowledge of all chemicals and cleaning products, and the correct handling procedures· Reports any maintenance and/ or health and safety issues· Delivers and retrieves items on loan to guests· Ensures security of guest rooms and privacy of our guests· Works alongside all other departments in friendly and professional manner· Perform all other duties as assigned or needed.Work Conditions
Manual dexterity required to use various cleaning apparatus and supplies.
Ability to lift to 30 pounds.
Regular physical activity including walking, standing, sitting, lifting, crouching and kneeling.
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our employees and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
Rewards & Recognition
Discounted Hotel Stays for Team Members and Family & Friends rates too!
25% discount at our restaurants for up to 6 people
Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
Ongoing Employee events, incentives & recognition
Growth Opportunities- Career Advancement starts from Within
Dedicated Training Program
Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
Refer a friend or family and earn money!
Group Life Insurance, Extended Health, Dental, Vision Care!
Complimentary Stays
RRSP Matching
Milestone Rewards
Tuition Credit Program
SUMMATION:Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.**Applications will not be accepted via email or in person.**We thank all applicants for their interest in Career opportunities with The Sutton Place Hotel, however, only those applicants we wish to interview will receive a reply to their application.****ABSOLUTELY NO PHONE CALLS PLEASE**
