
Project Manager, Technical Services
- Dorval, QC
- Permanent
- Temps-plein
- Insurance plans (Dental, medical, life insurance, disability, and more)
- Competitive base salary
- Retirement savings plan
- Employee Assistance Program
- Tele Health Program
- Manage Customer Support Change Requests (CCRs)
- Manage special Projects
- Support Program Change Requests (PCRs)
- Manage service bulletin schedules
- Define and track Key Performance Indicators
- Prepare budgets and track revenues and spendings
- Coordinate and chair various meetings with internal and external stakeholders
- Prepare presentations for governance meetings
- Identify, develop, plan and execute process improvement with an Agile mindset
- Build Power BI reporting and dashboard
- Support the development of new products and services.
- You have a university degree in Project Management, Engineering, or a related field
- You have a minimum of three (5) years' experience in project management
- Proficient with different tools such as: Microsoft Power BI suite and Office, including Visio, Project
- You have experience with Salesforce.com
- You can manage simultaneous tasks and establish priorities
- You are detail oriented and manage data rigorously to provide accurate reports
- You have clear and structured reasoning
- You can work with minimal supervision (hydride work/home)
- You have an interest in technical communications
- You have excellent verbal and written communication skills, both in English and in French.