Sr.Manager, Digital SRE - Avion Rewards

Toronto, ON
Permanent
Temps-plein

Il y a 2 mois

Job Summary Diriger la conception et le développement technique de systèmes d’applications multiplateformes et interfonctionnels. S’appuyer sur des pratiques, des connaissances et des compétences approfondies pour réaliser des affectations complexes.Job DescriptionWhat Is The Opportunity?We are looking to expand our Digital team at RBC. If you are looking for an exciting, high-growth opportunity with a leading financial institution that is accelerating cloud native area this could be the job for you. Are you looking for a chance to make a difference? Are you someone who embraces change?We are looking for an individual who exemplifies the attributes of a leader, mentor and decision-maker. We are currently building out our SRE team, with the goal being to provide expertise and tooling to manage the health, security, and availability of their applications in production. We work with other teams to provide guidance throughout the lifecycle of building, deploying, and operating the application.What Will You Do?Run the production environment by monitoring availability and taking a holistic view of system healthBuild tools to manage platform infrastructure and applicationsDebug production issues across services and levels of the stack and provide primary operational support and engineering for multiple large distributed software applicationsHelp adopt and drive the tool creation for application health monitoring and alerting.Improve reliability, quality, and time-to-market of our suite of software solutionsMeasure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of application team needs, and innovating to continually improveGather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.Partner with development teams to improve services through rigorous testing and release procedures.Participate in system design consulting, platform management, and capacity planning.Create sustainable systems and services through automation and uplifts.Balance feature development speed and reliability with well-defined service level objectives.Technical LeadershipProvide SRE thought leadership on the squad levelPerform code and non-functional (performance, security, maintainability) reviews of all production-bound SRE solutionsHelp drive transformation by continuously looking for ways to automate existing processesRun engineering mindset meetups accelerating breadth and depth of knowledge in the communityManage application assets and users (virtual machines, cloud instances, source code repositories, etc.)Publish technical design for SRE solutionsPublish and/or review implementation plans for SRE solutions bound to productionExplore new capabilities and technologies to drive innovation (including coding and publishing how-to documentation)Production Support + DevelopmentPerform production support role, including off-hours supportAssist in incident management and problem management for applications in scopeEvaluate continuously – what went well, what went wrong, what can be done to improve and prevent in futureMaintain technology currency (perform server patching, certificate renewal, etc.) with a keen eye on automating opportunitiesEnsure availability and uptime of applications in scope, as per service level objectivesEnsure compliance with all systems and applications in scope, including maintaining segregation of dutiesWhat Do You Need To Succeed?
Must have:Overall, 5-10 years of support experience in Openshift, Azure & Kubernetes.5-7 years of experience as an SRE supporting multiple applicationsHave very strong programming skills in Java/JavaScript/Typescript/PythonSQL database operational experience in the cloud/on-premise and writing/understanding database queries (SQL and/or No-SQL)Object Oriented design and developmentExposure to UCD, PCF (Pivotal Cloud Foundry), and GitHub is desirableHaving a good overall understanding of networking-related areas like certificates, load balancers etc.Monitoring using Splunk, Dynatrace, RUM, Grafana & other related toolsExperience with the operational aspects of software systems such as monitoring, centralized logging, and alerting.Experience in micro-services, public cloud (Azure preferred) & container technologiesWorking knowledge of Mainframes & JCL is nice to haveNice-to-have:Knowledge of public cloud (Microsoft Azure and AWS) and private cloud (OpenShift) platforms and development of applications in multi-cloud, hybrid environmentsKnowledge of containers and orchestration (e.g: Docker, Kubernetes)RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging work.Opportunities to take on progressively greater accountabilities.#LI-Hybrid#LI-POST#TECHPJJob Skills Agile Methodology, Group Problem Solving, IT Systems Integration, Organizational Leadership, Product Services, Software Development Life Cycle (SDLC), System Applications, System Integration Testing (SIT), Systems SoftwareAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-06-26Application Deadline: 2025-07-31Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada

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