
Release Agent
- Coutts, AB
- Permanent
- Temps-plein
- Maintain, match and coordinate all incoming release documentation.
- Contact clients/carriers for missing documentation, information and/or instructions.
- Establish correct client accounts
- Review established client procedures.
- Enter data from documents.
- Enter all additional costs.
- Establish credit release as defined by company policy.
- Split and collate documentation for presentation to Customs.
- Apply bar codes.
- Maintain, control and follow-up RMD package pending Customs release.
- Respond to client inquiries regarding tracing and other client services.
- Control and arrange payments of disbursements as required.
- May be required to further expedite shipments and prepare export documentation.
- May handle system batching reports.
- May be required to back-up team members
- Perform other related duties as assigned by management
- Adhere to established policies and procedures.
- Basic knowledge of customs operations.
- Ability to coordinate assignments to meet deadlines.
- Good interpersonal skills and to be able to deal effectively with clients, staff and management.
- Good oral communication skills.
- Ability to reflect a professional company image.
- Required to have the willingness and capability to learn position with on the job training.