
Care Navigator
Health Association Nova Scotia
- Baddeck, NS
- Permanent
- Temps-plein
- Apply professional expertise (OT/PT/Dietitian) to assess and support residents’ physical, nutritional, or functional needs.
- Lead all resident Team Conference meetings, and develop Quality Initiatives to ensure strong family communication is in place
- Collaborate closely with nursing, therapy, dietary, recreation, and medical staff to ensure holistic care planning.
- Monitor and follow up on clinical and non-clinical concerns raised by residents or families as appropriate, and in cooperation with Care Coordinator.
- Lead and contribute to quality improvement projects that promote resident autonomy, dignity, and engagement.
- Collect and analyze resident satisfaction feedback and collaborate with teams to implement improvements.
- Identify barriers to quality care and work collaboratively to implement solutions rooted in evidence-based practice.
- Advocate for resident rights, preferences, and inclusion in decision-making.
- Provide education and guidance to residents, families, and staff on care processes, wellness, and available supports.
- Promote staff understanding of resident-centered care practices through informal coaching and role-modeling
- Current registration and good standing with applicable regulatory college: Occupational Therapist, Physiotherapist, Registered Dietitian
- Minimum 3 years’ experience in a clinical or community care setting, preferably including geriatrics or LTC.
- Demonstrated commitment to resident-centered care and quality improvement.
- Strong communication, advocacy, and problem-solving skills.
- Ability to work collaboratively across disciplines and with diverse resident populations
- Experience in Continuing Care or Long-Term Care Sector
- Demonstrated proficiency with software applications pertinent to scope of the role
- Ability to manage multiple priorities with attention to detail, in a timely manner
- Clear Vulnerable Sector Check
- Certification or experience in quality improvement or lean methodology.
- Experience in care navigation, case management, or care coordination.
- Training in Gentle Persuasive Approaches (GPA), PIECES, or similar frameworks
- Comprehensive health, dental, and vision coverage
- Participation in NSHEPP Pension Plan