At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the worldThis Position reports to: Manufacturing Unit ManagerThe Quality and HSE Manager is responsible for maintaining a quality and HSE culture in our facility. Exceed customer expectations while ensuring sustainable operations and reducing cost of the non-quality.Leads a team of advisors and specialists, builds and ensures capability/expertise in the team to support line managers and employees in the implementation of policies, standards, programs, and practices in their assigned area of responsibility. You will manage our reliability lab as well as customer complaints/returns including root cause investigations. You oversee developing and maintaining the quality management system and tools and all aspects regarding quality and HSE, in with our guidance from ABB Groupe.This role is contributing to the Electrification, Smart Buildings division of ABB and is located in Dorval.The work model is 100% on site.Your Role: Own the ChallengeCoach and supervise Quality and HSE team.Analys, improve and assure proper follow up in regards of customer complaintsAnalys of the Quality gap’s and make sure to communicate with all parties in taking proper actions.Participate to the development activities of new products and product changes.Making sure that the customer’s voice is represented in the local business, and presenting the management team with customer experience feedbackEnabling and coaching all employees to evaluate risks, problems, and solutions from a customer/stakeholder point of view and improvement set of minds.Performing audits and ensuring the use of analytics to identify risks, failures, and non-conformances, and ensure that appropriate action is takenServes as the primary HSE interface within their assigned area of responsibility and cultivates a high-performance culture with a strong focus HSEAssists the line managers and supervisors in their respective organization in understanding their obligations, liabilities, and requirements for role fulfillment, as per local HSE law and ABB management requirements.Ensure that Quality and HSE capabilities are optimized and aligned to standards, processes, guidelines and best practices.Ensure their own area of responsibility is auditedReports Quality and HSE performance and progress with respect to the implementation of the group-level Quality and HSE objectives and Key Performance Indicators (KPIs), implement action plans or prevention plan as requiredParticipate in the budget reviews and is accountable for managing performance against agreed financial targets.Ensures feedback is provided to the management and employees on lessons learned and best practices from within their own unit and across ABBCollaborates with other functions and business partners to drive Quality and HSE performanceEnsures all staff (under scope) understand ABB’s core values and group safety and integrity standards and accordinglyImplements and ensures compliance with ABB code of conduct, global and local standards, tools, policies, and processes in their assigned areaWhat it takes to run what runs the world3-5 years of experience in electric or electronic manufacturing environment, working as Quality Manager with direct supervision or similar experienceProficiency in French and English is mandatory. French is required. English is necessary to communicate with clients outside of Quebec.Sound knowledge of electrical safety codes and laboratory management excellenceProven track record in managing a QMSA collaborative, solution-focused approach and strong written and spoken communication skillsA bachelor’s degree in electronic or electrical engineering an assetWhy ABB?We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.#ABBCareers#RunwithABB#Runwhatrunstheworld#LI-onsiteReference: JR00009151ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:WomenIndigenous peoplesMembers of visible minoritiesPersons with disabilitiesABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.
