Our client is a global manufacturing company of retail and commercial goods. They are currently seeking an Application Specialist to manage their Procore software. The ideal candidate will be a Procore power user, proficient in its various modules and deeply knowledgeable about its functionalities. This role is about proactively enhancing our use of Procore, leading the implementation of new features, managing integrations, and providing expert-level support to our internal and external stakeholders. This role is a contract position for 6 months to start.Key ResponsibilitiesLead Procore Integrations: Act as the primary point of contact for all Procore integrations. This includes managing the setup, configuration, testing, and maintenance of third-party applications integrated with Procore, such as accounting software (e.g., Sage, Acumatica), ERP systems, and other project management tools.Implement New Features & Functionalities: Stay up-to-date with Procore's product roadmap and new releases. Proactively identify and lead the implementation of new Procore features and functionalities that can improve our project workflows, increase efficiency, and enhance data management. This includes creating documentation, conducting training, and providing ongoing support for new feature adoption.Advanced Application Support: Provide Tier 2 and Tier 3 support for Procore-related issues. Troubleshoot complex problems, analyze root causes, and work directly with Procore's technical support team when necessary to resolve issues in a timely manner.Training & Development: Develop and deliver training sessions and materials for internal teams on Procore best practices, new features, and integrated workflows. Serve as a subject matter expert and mentor for users at all levels of proficiency.Workflow Optimization: Analyze existing business processes and workflows within Procore. Identify opportunities for optimization and improvement, and collaborate with department heads to design and implement more efficient solutions.System Administration: Perform regular Procore administration tasks, including user and permission management, project setup and configuration, and data cleanup to ensure system integrity and security.Reporting & Analytics: Assist in the development of custom reports and dashboards within Procore, helping project teams and leadership gain valuable insights from their project data.Qualifications:Minimum of 4 years of hands-on experience using and administering Procore Construction Management Software. A deep understanding of multiple modules is essential (e.g., Project Management, Financials, Quality & Safety, Field Productivity).Proven experience in managing and implementing software integrations, particularly with accounting or ERP systems.Strong analytical and troubleshooting skills with the ability to diagnose and resolve complex application issues.Excellent written and verbal communication skills. Ability to explain technical concepts to non-technical users in a clear and concise manner.Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.Meticulous and detail-oriented approach to work, with a focus on data accuracy and system integrity.Preferred Qualifications (Optional)Procore Certified Administrator or other relevant Procore certifications.Experience in the construction or a related industry.Familiarity with APIs and integration platforms (e.g., Procore's API, Zapier, etc.).
