Sidecut Supervisor

Four Seasons Hotels Voir toutes les offres

Whistler, BC
24,65-26,65 $ par heure
Permanent
Temps-plein

Il y a 1 mois

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.The Four Seasons Resort and Residences Whistler is looking for a Sidecut Restaurant Supervisor who shares a passion for excellence and who infuses enthusiasm into everything they do.The Sidecut Restaurant Supervisor reports to the Restaurant. We are looking for an energetic, hospitality professional with excellent interpersonal skills, ability to multitask, and have a passion for service and people. Applicants will be a willing team player, comfortable with computer systems including MICROS, OpenTable, and Golden and will be willing to accept assignments on an as-needed basis to promote teamwork. Flexibility to work evenings, weekends and holidays.The hourly rate range for this role is $24.65 - $26.65What You Will DoOperational Leadership

Oversee daily front of house operations for all meal periods, ensuring seamless service flow.

Support the restaurant leader with daily operations, reporting, inventory control, and quality assurance.

Monitor food and beverage quality, accuracy, timing, and presentation.

Manage reservations, assist with PDR and group bookings to optimize guest experience and operational flow.

Actively participate in service, leading from the floor with presence and visibility.

Monitor guest feedback and take action to enhance service delivery.

Engage with guests, anticipate needs, and resolve concerns professionally.

Team Supervision & Training

Supervise, motivate, and coach team members to deliver warm, attentive, and genuine service.

Train new employees and support ongoing development of the existing team.

Assist with delegation of tasks, and daily lineup communication.

Foster a supportive, collaborative, and positive team environment.

Lead pre-shift briefings, ensuring menu knowledge, safety updates, and service expectations are clear.

What You BringExperience & Skills

Previous 1-2 years of supervisory experience in a luxury hotel, premium restaurant, or high-volume hospitality environment is preferred.

Strong food, wine, and beverage knowledge.

Strong leadership abilities with a hands on, supportive approach.

Excellent communication skills and confidence working in a fast-paced setting.

A guest focused mindset with a passion for hospitality and service excellence.

Strong organizational skills, attention to detail, and the ability to multitask under pressure.

A collaborative spirit with the ability to inspire and develop others.

Schedule & HoursAs our hotel is open 24/7, 365 days a year, we expect our service staff to be flexible in working mornings, evenings, weekends, overnights and holidays.

Approximate work hours per week will vary based on operational needs.

The outlet operates for dinner seven days a week.

What’s in it for you:Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc) after probationary period.Access to affordable shared staff accommodation.Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etc.Complimentary meal per shift in our employee dining room.Retirement plan with employer contribution.Paid time off; vacation days and additional floating holidays per year.Excellent training and development program.Discovery Nights at Four Seasons worldwide.Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.Learn more about what it’s like to work for Four Seasons:Learn more about Four Seasons Whistler on Social Media:Instagram: @FSWhistlerTwitter: @FSWhistlerFacebook:We look forward to receiving your application!*Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.

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