Campaign Manager (FTC)
- Toronto, ON
- 60.000-65.000 $ par an
- Contrat
- Temps-plein
- Build & launch personalized customer experiences for strategic products and features on eBay by creating and executing end-to-end lifecycle CRM campaigns, including:
- Development of high-quality creative assets (briefs, feedback rounds), including working cross-functionally with Creative teams (internal/agencies), Legal, Privacy & Customer Service teams
- Supporting audience segmentation and targeting efforts in partnership with the Team Lead, as well as Analytics, Targeting Innovation (TI), and Product Marketing teams
- Ensuring seamless execution & launch of customer-facing campaigns as owner of operational execution, including working cross-functionally with Business Partners, Campaign Planning and Operations Teams - creation, experimentation and deployment of marketing campaigns
- Ownership of campaign reporting, including collecting and providing insights to inform scaling decisions for tests
- Ownership of project timeline, including tracking campaign development & keeping relevant stakeholders informed
- Adopt an innovate-and-iterate mindset to support data-driven hypotheses in creation and iteration of campaigns, including supporting with the designing of A/B tests and ongoing optimization of campaigns based on learnings
- Collaborate cross-functionally and across geographies with globally-dispersed team members and external partners to deliver campaigns and share-out results
- 3+ years of experience in digital marketing, preferably within CRM and owned channels (emails, onsite, push notifications, in-app messaging, etc)
- University degree in a relevant area is a plus
- Past experience or a working understanding of e-commerce, marketplaces, and online retail marketing is required.
- Demonstrated passion or past experience within one/multiple eBay categories such as Fashion, Collectibles, Trading Cards or Motors is a significant plus
- Customer-centric and hands-on individual, with demonstrated ability to manage performance against established KPIs
- Shown success in a fast-paced, matrixed work environment, as well as the ability to thrive in a dynamic, constantly evolving, and highly competitive industr
- Project management experience with strong sense of accountability; notable organisational skills, attention to detail, and ability to plan and prioritise
- Ability to build relationships and collaborate across all levels, functions and locations
- A flexible, hybrid working policy
- An excellent salary based on experience and equal pay policies
- Mental health support, and company sick pay scheme.
- 15 days paid holiday annually (plus Public Holidays).
- Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
- Enhanced family friendly policies to support new parents.
- Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
- Inspirational Talks, bringing the outside in with regular guest speakers and events.
- Learning and Development, supporting your growth with continuous opportunities to learn and advance.
- Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT®.
- A reputation for doing good. DEPT® has been a Certified
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.