Job DescriptionJob DescriptionAre you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? If so, this may be exactly what you’re looking for. At CARQUEST, we strive to be the best parts provider in the automotive after-market industry. We’re owned by Advance Auto Parts and we are the largest after-market auto parts provider in North America.We are looking for positive, goal-driven, car enthusiasts to join our collaborative team who are dedicated to building authentic relationships with our customers.Position ResponsibilitiesPick, stage and safely deliver parts to pro customersPick up returns and coresDrop off weekly/monthly sales flyers while promoting current sales and loyalty programsDaily collection of credit accountsBuild and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveriesAssist in upselling and cross-selling products to increase average transaction valueMaintain store cleanliness including floors, bathrooms, facing, dusting and parking lotGeneral stocking including truck stocking, back stock and cycle countsMaintain knowledge of product inventory and new arrivals to assist with salesEngage with walk-in customers to understand their needs and recommend appropriate parts or servicesOther duties as assignedSuccess FactorsSafe driving and navigation abilityAbility to use delivery board systemFriendly and persuasive communicationAbility to locate and stock parts Safety knowledge and skillsOperating inventory systems (Back stock) and store equipmentSales aptitude and customer service orientationAbility to identify customer needs and recommend solutionsEssential Job Skills Necessary for Success as a DriverSpeak and write English; communicate effectively and build strong relationships with customers, peers and leadershipRead and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manualsUse basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as neededConfidence in engaging customers and promoting productsWilling to learn about new products and sales techniquesPrior Experience that Sets a Driver up for SuccessAutomotive parts experience is preferredEducationHigh school diploma or equivalentCertificates, Licenses, RegistrationsMust have a valid driver's license with an acceptable driving recordPhysical DemandsThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.Compensation Range: The range of expected compensation for this role is between 17.60 CAD and 18.85 CAD per hour for a new team member. The rate offered to a successful candidate depends on multiple factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).Benefits:Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Please review some of our benefit highlights!Opportunity to work for one of the largest after-market auto parts provider in North AmericaVisibility to career growth opportunities across the entire Advance Auto Parts organizationUnlock earning potential with monthly or annual performance bonuses—eligibility varies by role.Access to a robust online training system for personal or leadership developmentA rewarding organizational culture through our team member recognition programEmployee discountsFinancial benefits including group RRSP with employer contribution and discounted stock purchase plans for all permanent team membersPlease be advised that this job posting is for a newly created position and is not for an existing vacancy. Compensation Range: The range of expected compensation for this role is between 17.60 CAD and 20.70 CAD per hour for a new team member. The rate offered to a successful candidate depends on multiple factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Please review some of our benefit highlights!Opportunity to work for one of the largest after-market auto parts provider in North AmericaVisibility to career growth opportunities across the entire Advance Auto Parts organizationUnlock earning potential with monthly or annual performance bonuses—eligibility varies by role.Access to a robust online training system for personal or leadership developmentA rewarding organizational culture through our team member recognition programGroup health, dental, disability and life insurance coverageEmployee discountsFinancial benefits including group RRSP with employer contribution and discounted stock purchase plans for all permanent team membersPlease be advised that this job posting is for a newly created position and is not for an existing vacancy.
