
Assistant Manager (Edson)
- Edson, AB
- 28,00 $ par heure
- Permanent
- Temps-plein
- Competitive compensation starting at $28 per hour with possible bonuses!
- Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
- The chance to learn and grow with Fountain Tire’s DRIVE program which offers a unique opportunity to help pave your way to potential store ownership!
- Recognition and incentives for your contribution to the organization
- Policies and programs that support a balanced lifestyle
- Discounts for you and your family on tires, parts and services at all Fountain Tire locations
- A focus on front counter customer service and sales utilizing your previous automotive parts/service and wheel/tire experience
- Recommending vehicle service, providing service quotes, and receiving customer authorization for work to be performed
- Sharing product knowledge and technical expertise to provide excellent customer service on the front counter
- Assisting with the completion of an annual budget; this includes forecasting revenue and expenditures, accurately tracking budget numbers with particular attention to achieving operational benchmarks
- Assisting with the recruitment and development of a team of Associates dedicated to providing a superior customer experience
- Supervise and motivate associates to ensure maximum productivity
- Ensure all safety policies and procedures are implemented
- Assist in inventory management through documentation processes and annual inventory counts
- Assist in identifying and following up on outstanding accounts receivable/credit clients
- Ensure store associates have completed all assigned training; providing feedback and reinforcement as required
- Attentively handle customer complaints within a reasonable timeframe and maintain documentation of complaints and resolutions
- Completion of high school diploma or GED and a post-secondary diploma, degree or certification is preferred
- At least 3 years of experience in the automotive industry
- Previous experience as an assistant manager, service writer or service manager is an asset
- Proven leadership ability and previous people management experience (recruitment/discipline) is an asset.
- Strong computer skills
- Ability to set goals and achieve results
- Ability to maintain a valid driver’s license and satisfactory driver's abstract
- Effective communication skills with the ability to develop and maintain positive and effective relationships with customers and team
- Organizational and time management skills in order to prioritize competing demands