
Account Coordinator
- Mississauga, ON
- Permanent
- Temps-plein
Location: Hybrid (Mississauga HQ + Remote)
Job Type: Full-Time, PermanentWe are looking for a detail-driven, proactive and collaborative Account Coordinator to support our Walmart Specialty Merchandising Program across Canada. If you thrive in a fast-paced environment, love coordinating teams, and have a knack for reporting and analytics, this is your opportunity to play a key role in one of our largest national retail programs.What You'll Do:Program Coordination & Execution
- Coordinate the day-to-day communication of a national Sales & Merchandising program
- Act as the primary point of contact for field staff, providing direction, support, and issue resolution
- Manage schedules, coverage planning, and program logistics across multiple regions
- Monitor field execution and performance, tracking KPIs and escalating issues as needed
- Collaborate with internal departments, including recruitment, training, payroll, and reporting, to keep program execution on track
- Support ongoing client communication, including weekly status updates and performance reports
- Ensure brand standards and client expectations are consistently met in the field
- Help drive operational improvements and contribute to the overall success of the program
- Own the collection, consolidation, and analysis of program data (sales, compliance, and execution KPIs)
- Build and maintain regular client-facing reports and internal dashboards to track program performance
- Identify gaps, trends, and opportunities through data and provide strategic recommendations
- Collaborate with internal analytics and operations teams to ensure data accuracy and timely reporting
- Present performance recaps, insights, and optimizations to internal leadership and external stakeholders
- A strong communicator with excellent organizational skills
- Able to juggle multiple priorities and stay calm under pressure
- Comfortable working with spreadsheets, scheduling tools, and reporting platforms
- A problem-solver who takes initiative and thrives in a team environment
- Detail-oriented, proactive, and resourceful
- 1–3 years of experience in program coordination, project management, or client services (experience in retail, merchandising, or marketing is an asset)
- Post-secondary education in Business, Marketing, Communications, or a related field
- Strong proficiency in Microsoft Excel (pivot tables, v-lookups, charts), with bonus points for experience with BI tools (e.g., Power BI, Tableau, Google Data Studio)
- Excellent communication and interpersonal skills — both written and verbal
- Highly organized with the ability to manage multiple moving pieces and deadlines
- Bilingualism (English/French) is an asset but not required