Talent Operations Excellence Lead

emergiTEL

  • Toronto, ON
  • Permanent
  • Temps-plein
  • Il y a 1 mois
emergiTEL is a fast-growing, well-respected Telecom and IT staffing firm that provides contract and permanent employment opportunities across all professional levels on a global scale. We differentiate ourselves from our competition based on our unique model used for screening and qualifying the candidates, as well as our custom web-based tools and systems. Our client portfolio proves our success in finding the best match for our clients staffing needs. emergiTEL believes in a result driven environment where we provide our employees the best possible environment on their path to success.Location: HybridAre you obsessed with efficiency, structure, and elevating team performance?
emergiTEL is looking for a dynamic, process-driven professional who thrives on bringing order, quality, and accountability into fast-paced recruitment environments.In this cross-functional leadership support role, you’ll work alongside recruiters, business leads, and shared services to optimize recruitment workflows, ensure compliance across systems, and uphold the standards that make great placements possible.Key Responsibilities:Recruitment Process Monitoring
Track daily/weekly recruiter activity using tools like Internal CRM/ ATS (applicant Tracking System), and internal dashboards to ensure optimal pipeline progress.Quality Assurance
Identify inefficiencies or missing elements in the recruitment process (e.g. incomplete job orders, poor documentation, low activity on roles) and provide feedback to recruiters.Operational Support
Be the go-to for recruiters and hiring managers for tools, process guides, and standardized best practices. Train and coach new team members on systems and compliance.Onboarding & Offboarding Coordination
Ensure smooth transitions for placed candidates including sending proper onboarding/offboarding links, forms, and documentation across teams.Reporting & Feedback Loops
Create and manage regular reports to leadership on recruiter efficiency, activity gaps, and process bottlenecks.You’ll Thrive in This Role If You:Enjoy analyzing systems and spotting where things fall through the cracksCan give constructive feedback and influence without formal authorityAre naturally organized, reliable, and love keeping things on trackHave experience in recruitment, HR operations, or project coordinationPreferred Background:5+ years of experience in recruitment coordination, operations, or HR process managementExperience with ATS systems (e.g. Bullhorn, CATs) is a plusStrong understanding of recruitment workflows and complianceExcellent communication and follow-up skillsWhat You’ll Gain:A chance to work across all business units at emergiTELVisibility into the full recruitment lifecycle from job posting to post-placementOpportunities to streamline, own, and lead change in how recruitment operatesA collaborative, fast-paced team where your structure-minded skills are celebrated

emergiTEL