PixMob is one of the world’s leaders in creating immersive experiences for live events. You might have seen 60,000 people lighting up at the Super Bowl, or at a Coldplay concert. Our goal is to ignite collective joy for fans worldwide.We work with international artists, event organizers, sports teams and brands who care about creating unique & memorable experiences for their guests. PixMob is rooted in design and innovation. Alongside our customers, we reinvent immersive experiences through advanced wireless technologies engineered in-house, at our Montreal HQ. From rapid-prototyping to mass-manufacturing, we are fully vertically integrated to keep pushing the boundaries of the possible. We are leading the way with our sustainability efforts as we have been fighting against single-use plastics. We focus our efforts on using recycled or plant-based compostable materials and encouraging our clients to recycle our products.The culture at PixMob is one based on humility, relentlessness and cooperation. We operate in a competitive market and need to keep innovating to stay ahead. People who thrive have a deep curiosity to keep improving, learning and coaching others. Our clients are some of the most creative people in the industry and rightfully the most demanding.We are looking for a Salesforce Administrator!As a Salesforce Administrator at PixMob, you will play a crucial role in ensuring the effective utilization and maintenance of our business solutions built on the Salesforce platform. You will work closely with various departments to understand their needs, define business solutions to meet those requirements, and provide ongoing support to ensure the smooth operation. The ideal candidate will possess a deep understanding of Salesforce administration combined with strong business analysis capabilities, enabling them to translate complex business requirements into effective, scalable Salesforce solutions.Main responsibilities:Managing, maintaining and improving our business solutions on the Force.com platform (for example, Salesforce CRM);In collaboration with our business teams, evaluates business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions;Proactively identifies opportunities for automation and integration to drive continuous improvement;Serves as thought leader for technical business processes, developing systems;prototypes that promote increased efficiency and productivity on multiple levels;Administering and maintaining Salesforce applications and integrations;Creating and managing system configurations and maintaining custom objects, record types, fields, page layouts, formulas, data validation rules, creating and updating Flows, installed packages, etc;Develop and maintain reports, dashboards, and analytical tools to provide actionable insights into business performance;Managing user accounts and permissions;Assisting in training users on changes and best practices;Providing daily support to internal users of our Force.com applications;Communicates effectively and efficiently with stakeholders.We are looking for the following professional profile:Bachelor's degree in a related field.Salesforce Administrator certification will be considered an asset.Minimum of 3-5 years of experience as a Salesforce Administrator.Minimum of 2-3 years of experience in a Business Analyst role.Proven experience in Salesforce administration and configuration.Strong understanding of Salesforce best practices and functionality.Problem-solving skills with a strong attention to detail.Experience designing and implementing solutions that align with business needs.Experience in reviewing and documenting business processes and with data visualization.Experience in the entertainment industry is an asset.High proficiency with requirement gathering.Proven analytical abilities.Excellent communication skills, with an ability to translate data into actionableinsights.Ability to work collaboratively in a team and cross-functional environment.Strong working knowledge of relevant business processes mapping tools andtechnologies.Ability to translate technical concepts and requirements into business terms andvice versa.Very good knowledge of French and English required.Language & Inclusivity:The candidate must possess fluent proficiency in English communication skills as day to day business will be done with international clients, including but not limited to the US market / European Market / Asia Pacific / etc.Inclusivity is at the heart of our culture. We welcome and value candidates from all backgrounds, identities, and experiences. Please note that our job posting uses simplified grammar to facilitate comprehension between languages, and is not meant to discriminate nor foster biases between gender identities. Join us in creating a diverse and inclusive workplace where everyone feels respected and empowered.Thanks for showing interest in PixMob and this position. Please note that only selected candidates will be contacted.
